Freshservice Enterprise SFY27 Renewal 27-527-
| Location: | Ohio |
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| Posted: | Sep 27, 2026 |
| Due: | Oct 9, 2026 |
| Agency: | State Government of Ohio |
| Type of Government: | State & Local |
| Category: |
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| Solicitation No: | SRC0000042156 |
| Publication URL: | To access bid details, please log in. |
| Solicitation ID: | SRC0000042156 |
| Solicitation Name: | Freshservice Enterprise SFY27 Renewal 27-527- |
| Original Begin Date: | 9/25/2026 2:42:34 PM |
| Begin Date: | 9/25/2026 2:42:34 PM |
| End Date: | 10/9/2026 5:00:00 PM |
| Inquiry End Date: | 10/7/2026 5:00:00 PM |
| Commodity: | Helpdesk or call center software |
| MBE Set Aside: | MBE Set Aside |
| Agency: | AGE924000 Information Systems Division JRST22 |
| Solicitation Status: | Open for Bidding |
| Solicitation Type: | Quick Quote |
Solicitation General Information
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In an MBE set-aside solicitation, only those bidders/suppliers with an active MBE certification at the time the solicitation closes can submit a response
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Solicitation ID
SRC0000042156
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Solicitation Name
Freshservice Enterprise SFY27 Renewal 27-527-
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RFx Type
Quick Quote
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Lot #
1
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Solicitation Status
Open for Bidding
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Round #
1
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MBE Set Aside
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Begin Date
9/25/2026 2:42:34 PM (ET)
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Amendment?
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End Date
10/9/2026 5:00:00 PM (ET)
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Inquiry End Date
10/7/2026 5:00:00 PM
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Summary
Freshworks Freshservice Subscription Term: 12/30/2026 - 12/30/2027
30 ea. Freshservice Enterprise renewal 14 ea. Freshservice Add-on - Business Agent 1 ea. Freshservice Add-on - Asset Pack (500 Assets per pack) 30 ea. Freshservice Add-on - Freddy Co-Pilot It is the Ohio Department of Aging's intent to renew for three (3) years. |
Predecessor Contract
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Process
Best value. |
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Ship To
P002000 AGE - OHIO DEPARTMENT OF AGING 30 E Broad St, 22nd Floor Columbus
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1 Record(s)
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0 Record(s)
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Solicitation Documents
0 Record(s)
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* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.