Queue Management System
| Location: |
Alberta |
| Posted: |
Sep 18, 2025 |
| Agency: |
Government of Alberta |
| Type of Contract: |
Awards |
| Type of Government: |
State & Local |
| Category: |
- 70 - General Purpose Information Technology Equipment (including software).
|
| Solicitation No: |
AB-2025-06061 |
| Publication URL: |
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Advanced Contract Award Notice / Notice of Proposed Procurement
The University of Calgary (UCalgary) intends to award a 3-year, with an optional 3-year service contract to WaitWell.
Currently, the WaitWell platform is deeply embedded in the UCalgary infrastructure, including being a platform to meet the needs of several department across campus, this includes customization based on the service model for each department, CRM configuration and changes based on student feedback and business process improvements. Waitwell is also the only platform that can provide all functionalities required within a single solution
As the University cannot implement a new Queue Management without disruption, requiring additional resources, and reconfiguring a customized platform, it is the University’s understanding that Waitwell is the only platform that will meet the requirements.
APC Reference #
AB-2025-06061
Category
Goods
Posting Date • Time
Sep 18, 2025 • 10:23 am (MT)
Region(s) of Delivery
Alberta, Calgary
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Government of Alberta
Bid Due: 6/04/2026
* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.