RFI 26-067 Interactive Voice Response (IVR) System for Bus and Light Rail Transit (LRT) Service
| Location: | Alberta |
|---|---|
| Posted: | Aug 7, 2026 |
| Due: | Sep 2, 2026 |
| Agency: | Government of Alberta |
| Type of Government: | State & Local |
| Category: |
|
| Solicitation No: | AB-2026-05610 |
| Publication URL: | To access bid details, please log in. |
| Basic Information | |
| APC Reference # | AB-2026-05610 |
| Internal Reference # | 26-067 |
| Title | RFI 26-067 Interactive Voice Response (IVR) System for Bus and Light Rail Transit (LRT) Service |
| Status | OPEN |
| Posting Type | INFORMATIONAL |
| Solicitation Type | APC-NA |
| Category | Services |
| Contracting Organization | City of Calgary |
| Posting Date & Time (MT) | 08/07/2026 05:20 PM |
| Closing Date & Time (MT) | 09/02/2026 04:00 PM |
| Region(s) of Delivery | Alberta |
| Contact Person | Vikas Sharma |
| Contact Title | Buyer |
| Contact Email | vikas.sharma2@calgary.ca |
| Contact Phone | (403) 268-4534 |
| Organization Address | 677-25 Ave SE, Calgary, Alberta, T2G 4K8, Canada |
| External Posting | https://portal.us.bn.cloud.ariba.com/dashboard/public/appext/comsapsbncdiscoveryui#/RfxEvent/preview/1110021132?anId=ANONYMOUS |
Calgary Transit is seeking information from the marketplace regarding available Interactive Voice Response (IVR) solutions that provide automated customer information services for bus and Light Rail Transit (LRT) operations.
The information collected through this Request for Information (RFI) will assist The City in validating business requirements, understanding available technologies, assessing integration and implementation considerations, evaluating industry best practices, and developing a future procurement strategy.
| UNSPSC Commodity Codes | ||
| Code | Description | Code Level |
| 43000000 | Information Technology Broadcasting and Telecommunications | Segment |
| 43220000 | Data Voice or Multimedia Network Equipment or Platforms and Accessories | Family |
| 43221520 | Interactive voice recognition equipment | Commodity |
| 43232703 | Interactive voice response software | Commodity |
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