RFP 25-1667 - Corporate Security Incident Management System
| Location: | Alberta |
|---|---|
| Posted: | Aug 7, 2026 |
| Due: | Sep 3, 2026 |
| Agency: | Government of Alberta |
| Type of Government: | State & Local |
| Category: |
|
| Solicitation No: | AB-2026-05608 |
| Publication URL: | To access bid details, please log in. |
| Basic Information | |
| APC Reference # | AB-2026-05608 |
| Internal Reference # | 25-1667 |
| Title | RFP 25-1667 - Corporate Security Incident Management System |
| Status | OPEN |
| Posting Type | OPEN-COMPETITIVE |
| Solicitation Type | RFP |
| Category | Services |
| Contracting Organization | City of Calgary |
| Posting Date & Time (MT) | 08/07/2026 04:53 PM |
| Closing Date & Time (MT) | 09/03/2026 04:01 PM |
| Region(s) of Delivery | Alberta,Calgary |
| Estimated Contract Start Date | 02/01/2027 |
| Estimated Contract End Date | 01/31/2037 |
| Contact Person | Ha Nguyen |
| Contact Title | Buyer |
| Contact Email | ha.nguyen@calgary.ca |
| Contact Phone | (403) 268-1073 |
| Organization Address | 677-25 Ave SE, Calgary, Alberta, T2G 4K8, Canada |
| External Posting | https://portal.us.bn.cloud.ariba.com/dashboard/public/appext/comsapsbncdiscoveryui#/RfxEvent/preview/1110020991?anId=ANONYMOUS |
The City of Calgary is seeking proposals from qualified vendors to provide a comprehensive Corporate Security Incident Management System to enhance visibility, governance, and protection of sensitive data across our hybrid infrastructure, which includes cloud and on-premises environments. The solution must support seamless integration with key technologies such as Microsoft Azure, OneDrive, Exchange (Online and On-Prem), and NetApp MetroCluster.
The purpose of this project is to implement a solution to:
• Deliver a secure, scalable incident and case management platform supporting dispatch, investigations, risk management, field operations, and advisory services.
• Enable automated, end-to-end incident and case handling from intake and triage through investigation, resolution, and closure while improving efficiency and reducing manual effort.
• Provide an intuitive user experience, mobile access, configurable workflows, scheduling, task management, reporting, analytics, and intelligence capabilities to support operational and investigative decision-making.
• Ensure strong security, governance, auditability, and data lifecycle management through role-based access controls, audit logging, retention policies, and secure-by-design practices.
• Integrate seamlessly with The City’s existing systems and deliver a mature, sustainable solution supported by training, implementation services, ongoing vendor support, and a future-focused product roadmap, including AI-enabled capabilities.
Details of RFP can be found at the link below: https://portal.us.bn.cloud.ariba.com/dashboard/public/appext/comsapsbncdiscoveryui#/RfxEvent/preview/1110020991?anId=ANONYMOUS
- Bidding documents should be obtained from SAP Business Network.
- Bids are to be submitted via the SAP Business Network portal found at
supplier.ariba.com.
- Suppliers must register on the Ariba portal to submit a bid.
- Hard copies will not be accepted
- Failure to submit via SAP Business Network will result in a non-compliant bid
All questions must be submitted in SAP Ariba through the solicitation message board
| UNSPSC Commodity Codes | ||
| Code | Description | Code Level |
| 43231513 | Office suite software | Commodity |
| 43232300 | Data management and query software | Class |
| 92121700 | Security systems services | Class |
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