Interactive Queuing Management System

Location: Florida
Posted: Nov 5, 2025
Due: Nov 19, 2025
Agency: Broward County
Type of Government: State & Local
Category:
  • 70 - General Purpose Information Technology Equipment (including software).
Solicitation No: TRN2131041B1
Publication URL: To access bid details, please log in.
Project: Interactive Queuing Management System
Ref. #: TRN2131041B1
Department: FASD - Purchasing
Type: ITB
Status:
Open
Open Date: Nov 5th 2025, 10:00 AM EST
Questions Due Date: Nov 14th 2025, 5:00 PM EST
Contact Information: Kelly Coughlin (Primary), Sonia Lovett(Alternate), KCoughlin@broward.org, SLovett@broward.org
Close Date: Nov 19th 2025, 5:00 PM EST
Contract Duration:
Open-End: One-Year Initial
Contract Renewal:
Four One-Year Renewals
Bid Validity:
120 Days
Bonding Required:
No
Total Amount of Pass-Thru Allowance (Initial Term or Fixed):
0
OESBD Designation Goal Participation Type (Non-Multi):
No Goal
OESBD Designation Goal Participation Type (Multi):
No Goal
Goal Assigned Percentage (0 if No Goal):
0
Public Works/Construction:
No

Project Description: This open-end, multi-year contract is to provide a web-based queuing management system (QMS) application for the Broward County Consumer Protection Division and various other Broward County agencies that may have need of these services and/or products in accordance with the Specifications and Requirements.
Office of Economic and Small Business Development Requirements: Not applicable to this solicitation.
Questions and Answers: The County provides a specified time for Vendors to ask questions and seek clarification regarding the solicitation requirements. All questions or clarification inquiries must be submitted through BPRO by the Questions due date. The County will respond to questions in BPRO (Messages section).
Submittals: Vendor MUST submit its solicitation response electronically through BPRO and receive a Submission Receipt. It is solely the Vendor’s responsibility to ensure its response is submitted and received through BPRO by the closing date and time. The County will not consider solicitation responses received by other means. Vendors are encouraged to submit in advance of the closing date and time. Refer to the Purchasing Division website or contact support@gobonfire.com for submittal instructions. In the event that the Vendor is having difficulty submitting a document, immediately notify the Purchasing Agent and then contact support@gobonfire.com for technical assistance.


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