Self-Funded and Medical and Pharmacy Services

Location:	North Carolina
Posted:	Jun 17, 2026
Due:	Jul 17, 2026
Agency:	State Government of North Carolina
Type of Government:	State & Local
Category:	Q - Medical Services
Solicitation No:	311-25-26-50
Publication URL:	To access bid details, please log in.

Attachment Preview

Self-Funded Medical and Pharmacy

Services

Request for Proposal

RFP# 25-26-50

Proposal Due Date:

Friday, July 17, 2026

5:00 pm (EDT)

Contact Person:

Mrs. Leah Futrell

Title: Director of Human Resources

Email Address:

LFutrell@greenvillenc.gov

Date: June 15, 2026

Subject: Self-Funded Medical and Pharmacy Services

Contact: Leah Futrell, Project Manager

The City of Greenville and Greenville Utilities Commission are accepting proposals for Self-

Funded Medical and Pharmacy Claims Administration Services for the healthcare plans

covering COG and GUC employees and dependents. The requirements for submitting a

Proposal are stated in the attached Request for Proposal (the “RFP”).

Sealed proposals endorsed Self-Funded Medical and Pharmacy Services to be furnished to

the City of Greenville (the “City”) will be received by using the following drop box link:

https://www.dropbox.com/request/wsiargd080fjymb6934c

The City reserves the right to reject any or all proposals. However, please note the City’s

limit on size of emails received.

This RFP outlines a description of the services sought and the documents interested firms

will be required to submit as one (1) electronic copy of the Proposal to the drop box link.

Written questions concerning this RFP may be submitted by email only at

joe.harten@mercer.com. Please insert RFP# 25-26-50 in the subject line. All questions

must be submitted by Monday, June 22, 2026 at 5:00 pm EDT.

SECTION ONE

GENERAL INSTRUCTIONS

1. READ, REVIEW AND COMPLY: It shall be the Proposer’s responsibility to read this entire

document, review all enclosures and attachments, and any addenda thereto, and comply

with all requirements specified herein, regardless of whether appearing in these Instructions

or elsewhere in this RFP document or attachments.

2. LATE PROPOSALS: Late proposals, regardless of cause, will not be opened or

considered, and will automatically be disqualified from further consideration. It shall be the

Proposer’s sole responsibility to ensure delivery at the designated office by the designated

time.

3. ACCEPTANCE AND REJECTION: The City reserves the right to reject any and all

proposals, to waive any informality in proposals and, unless otherwise specified by the

Proposer, to accept any item in the proposal.

4. WITHDRAWAL OF PROPOSAL: No proposal may be changed or withdrawn after the time

of the proposal due date. Any modifications or withdrawals requested before this time shall

be acceptable only when such request is made in writing to the Financial Services Manager.

5. CONFLICT OF INTEREST: Each Proposer shall affirm that no official or employee of the

City of Greenville is directly or indirectly interested in this proposal for any reason of

personal gain.

6. LOCAL PREFERENCE: The City of Greenville has adopted a Local Preference Policy,

Resolution No. 056-13, and a Professional and other Services Policy, Resolution No. 057-13

that may pertain to this project. For more information, please see the City of Greenville’s

webpage at Bid Postings • Greenville, NC • CivicEngage.

7. TAXES: Sales taxes may be listed on the proposal, but as a separate item. No charge will

be allowed for Federal Excise and Transportation tax from which the City is exempt.

8. CITY RIGHTS AND OPTIONS: The City, at its sole discretion, reserves the following rights:

• To supplement, amend, substitute or otherwise modify this RFP at any time.

• To cancel this RFP with or without the substitution of another RFP.

• To take any action affecting this RFP, this RFP process, or the Services subject to this

RFP that would be in the best interests of the City.

• To issue additional requests for information or clarification from Proposers or to allow

corrections of errors or omissions.

• To require one or more Proposers to supplement, clarify or provide additional

information in order for the City to evaluate the Responses submitted.

• To negotiate a contract with a Proposer based on the information provided in response

to this RFP.

9. PUBLIC RECORDS: Any material submitted in response to this solicitation will become

a “public record.” Proposers must claim any applicable exemptions to disclosure provided

by law in their response to this RFP. Proposers must identify materials to be protected, and

must state the reasons why such exclusion from public disclosure is necessary and legal.

The City reserves the right to make all final determination(s) of the applicability of North

Carolina General Statutes § 132-1.2, Confidential Information.

10. ACCURACY OF SOLICITATION AND RELATED DOCUMENTS: Each Proposer must

independently evaluate all information provided by the City. The City makes no

representations or warranties regarding any information presented in this RFP, or otherwise

made available during this procurement process, and assumes no responsibility for

conclusions or interpretations derived from such information. In addition, the City will not

be bound by or be responsible for any explanation or conclusions regarding this RFP or any

related documents other than those provided by an addendum issued by the City.

Companies may not rely on any oral statement by the City or its agents, advisors, or

consultants.

If a Proposer identifies potential errors or omissions in this RFP or any other related

documents, the Proposer should immediately notify the City of such potential discrepancy

in writing. The City may issue a written addendum if the City determines clarification

necessary. Each Proposer requesting an interpretation will be responsible for delivering

such requests to the City's designated contact person.

11. EXPENSE OF SUBMITTAL PREPARATION: The City accepts no liability, and Proposers

will have no actionable claims, for reimbursement of any costs or expenses incurred in

participating in this solicitation process. This includes expenses and costs related to

Proposal submission, submission of written questions, attendance at pre-proposal

meetings or evaluation interviews, contract negotiations, or activities required for contract

execution.

12. PROPOSAL BINDING: All proposals submitted in response to this RFP must be binding

through December 31, 2026.

13. NO INTERMEDIARIES: The City and the GUC have engaged Mercer Health & Benefits to

evaluate all proposals and make recommendations, as part of Mercer’s ongoing contract

with the City and the GUC. Proposals should be submitted by the insurance carrier/claims

administrator directly. Proposals submitted by, partnering with, or otherwise including

brokers, agents, consultants, or other third parties will be rejected.

SECTION TWO

PROPOSAL

1. RFP DOCUMENT

Refer to the attached Excel document for background on the City and the GUC, a

description of the desired services, proposal requirements, current benefit designs,

required questions, desired performance guarantees, a Total Revenue Disclosure

statement, GeoAccess and disruption requirements, and a financial quote template.

Enrollment and plan data are attached as well.

2. TERMS OF AGREEMENT

The City and the GUC are seeking an initial three-year contract with annual renewals

thereafter.

3. PAYMENT

The successful Proposer will be paid monthly for administrative fees. Claims paid on

behalf of covered COG and GUC participants will be reimbursed on a periodic schedule

agreed upon by the City and the successful Proposer.

4. PROPOSAL CONTENTS

Proposers should complete all required fields in the attached Excel document.

5. QUESTIONS

Questions must be asked in writing via email addressed to Joe Harten

(joe.harten@mercer.com) with the RFP#25-26-50 mentioned in the subject line of the

email. All questions must be submitted by Monday, June 22, 2026 at 5:00 pm EDT.

Answers will be provided via an addendum posted on the City’s website by Monday,

June 29, 2026 by 5:00 pm.

6. REFERENCE INFORMATION

The Proposers shall provide a minimum of three (3) client references for whom the

Proposer currently provides or has provided within the past three (3) years services

similar in scope to those requested in this RFP. For each reference, provide the

following information:

1. Client Organization Name

2. Contact Name and Title

3. Telephone Number

4. Email Address

5. Length of Relationship

6. Number of Covered Employees/Members

7. Description of Services Provided

8. Effective Dates of Services

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

Solicitation Number:	311-25-26-50
Project Title:	Self-Funded and Medical and Pharmacy Services
Description:	The City of Greenville and Greenville Utilities Commission are accepting proposals for Self-Funded and Medical and Pharmacy Claims Administration Services for the healthcare plans covering COG and GUC employees and dependents.
Opening Date:	7/17/2026 5:00 PM
Posted Date:	6/18/2026
Status:	Open
Department:	CITY OF GREENVILLE


Solicitation Number * 311-25-26-50	Department CITY OF GREENVILLE	Status Reason Open
Opening Date 2026-07-17T17:00:00.0000000	Posted Date * 2026-06-17T19:19:08.0000000Z	Primary Commodity Code Contracts
Mandatory Conference/Site Visit — —	Special Instructions No pre-bid meeting	Solicitation Type * Select RFP IFB RFI
Owner Cheryl House
Description The City of Greenville and Greenville Utilities Commission are accepting proposals for Self-Funded and Medical and Pharmacy Claims Administration Services for the healthcare plans covering COG and GUC employees and dependents.

Self-Funded and Medical and Pharmacy Services

Attachment Preview

See also