MetroAccess Customer Satisfaction Measurement

Location: Washington
Posted: Apr 3, 2026
Due: Apr 30, 2026
Agency: Washington Metropolitan Area Transit Authority
Type of Government: State & Local
Category:
  • R - Professional, Administrative and Management Support Services
Solicitation No: WMATA-0000010660
Publication URL: To access bid details, please log in.
SEP Program:
Solicitation Name:
MetroAccess Customer Satisfaction Measurement
SEP %:
Solicitation ID:
WMATA-0000010660
Solicitation Format/Type:
Sell Solicitation
RFx
Solicitation Round:
1
Solicitation Version:
1
Solicitation Start Date:
04/03/2026 9:00AM EDT
04/30/2026 05:00 PM EDT
Solicitation End Date:
Pre Bid/Proposal Date:
04/13/2026
Bid/Propose on all Lines Items:
Yes
Solicitation Description:
Tracking survey to measure customer awareness, utilization, and satisfaction with MetroAccess services. Survey data will be collected on a continuous basis, with the vendor providing quarterly reports.
Payment Terms:
Edits to Submitted Bids:
Allowed
Multiple Bids:
Not Allowed
Contact:
Kazonga Singleton
Phone:
ksingleton@wmata.com
Email:
Online Discussion:
Live Chat Help:
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