MetroAccess Customer Satisfaction Measurement
| Location: |
Washington |
| Posted: |
Apr 3, 2026 |
| Due: |
Apr 30, 2026 |
| Agency: |
Washington Metropolitan Area Transit Authority |
| Type of Government: |
State & Local |
| Category: |
- R - Professional, Administrative and Management Support Services
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| Solicitation No: |
WMATA-0000010660 |
| Publication URL: |
To access bid details, please log in. |
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SEP Program:
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Solicitation Name:
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MetroAccess Customer Satisfaction Measurement
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SEP %:
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Solicitation ID:
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WMATA-0000010660
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Solicitation Format/Type:
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Sell Solicitation
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RFx
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Solicitation Round:
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1
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Solicitation Version:
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1
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Solicitation Start Date:
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04/03/2026 9:00AM EDT
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Solicitation End Date:
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Pre Bid/Proposal Date:
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04/13/2026
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Bid/Propose on all Lines Items:
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Yes
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Solicitation Description:
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Tracking survey to measure customer awareness, utilization, and satisfaction with MetroAccess services. Survey data will be collected on a continuous basis, with the vendor providing quarterly reports.
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Payment Terms:
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Edits to Submitted Bids:
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Allowed
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Multiple Bids:
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Not Allowed
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Contact:
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Kazonga Singleton
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Phone:
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ksingleton@wmata.com
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Email:
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Online Discussion:
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Live Chat Help:
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* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.