MetroAccess Customer Satisfaction Measurement
| Location: |
Washington |
| Posted: |
Apr 3, 2026 |
| Due: |
Apr 30, 2026 |
| Agency: |
Washington Metropolitan Area Transit Authority |
| Type of Government: |
State & Local |
| Category: |
- R - Professional, Administrative and Management Support Services
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| Solicitation No: |
WMATA-0000010660 |
| Publication URL: |
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SEP Program:
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Solicitation Name:
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MetroAccess Customer Satisfaction Measurement
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SEP %:
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Solicitation ID:
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WMATA-0000010660
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Solicitation Format/Type:
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Sell Solicitation
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RFx
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Solicitation Round:
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1
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Solicitation Version:
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1
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Solicitation Start Date:
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04/03/2026 9:00AM EDT
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Solicitation End Date:
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Pre Bid/Proposal Date:
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04/13/2026
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Bid/Propose on all Lines Items:
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Yes
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Solicitation Description:
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Tracking survey to measure customer awareness, utilization, and satisfaction with MetroAccess services. Survey data will be collected on a continuous basis, with the vendor providing quarterly reports.
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Payment Terms:
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Edits to Submitted Bids:
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Allowed
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Multiple Bids:
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Not Allowed
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Contact:
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Kazonga Singleton
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Phone:
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ksingleton@wmata.com
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Email:
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Online Discussion:
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Live Chat Help:
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