Station Network Maintenance and Technical Support Services

Project Description: SMART is seeking Proposals from qualified and experienced firms to to provide ongoing management and maintenance support for the existing SMART Station Network ("SSN").
The SMART Station Network encompasses network equipment necessary to allow for data, voice, and video transmission from station devices to the SMART Data Center over SMART provided fiber optic backbone. Work shall include maintenance of point-to-point VPN connections from the SMART Data Center to Fare Collection Vendor facilities. Station devices include, but are not limited to the following: Uninterruptible Power Supplies, Ticket Vending Machines, Security Cameras, Station Wi-Fi, Realtime Signs, and Public Address Systems. Consultant will also be tasked with integrating new equipment or replacement equipment into SMART’s Station Network. As part of the management and monitoring of SMART’s Station Network, Consultant will be responsible for managing the Cisco SmartNet licensing and contracts for the equipment.
This contract has a 3-year base term with (1) two-year option to extend thereafter. The effective start date for this Agreement will be July 1st, 2026.
This Agreement will be funded using Local Funds. Consultant shall comply with all applicable laws and regulations while performing work under the Agreement.