Jun
Water & Sewer Rate Study
Project
Request for Proposal
Bid Specifications
City of Claremont, New Hampshire
Contract Administrator:
City of Claremont
8 Grandview Street
Claremont, NH 03743
603-542-7020
REQUEST FOR PROPOSAL
Water & Sewer Rate Study Project
CITY OF CLAREMONT, NH
General:
The CITY of Claremont, New Hampshire (hereafter “the CITY”) is soliciting proposals from qualified
firms to perform a comprehensive Water and Sewer Rate Study. The purpose of this study is to evaluate
current rate structures, assess revenue requirements, and develop fair, equitable, and sustainable rate
recommendations that ensure the financial stability of the CITY’s utility operations, maintenance, and
future capital improvement needs for the next 5 years.
Background:
The CITY of Claremont operates and maintains its own water and wastewater systems serving a
population of approximately 13,000 residents. The Department of Public Works oversees both utilities,
including treatment facilities, distribution systems, and multiple pump stations. Current rates are
established under Ordinance #586 (Water) and Ordinance #588 (Sewer). The most recent rate update was
adopted on July 14th , 2021 and can be found on the CITY website.
Instructions:
Proposals must be submitted in a sealed envelope no later than 10:00 AM EST on Friday,
December 5th, 2025, c/o CITY Manager’s Office, CITY Hall, 58 Opera House Square,
Claremont, NH 03743. Envelope must be clearly marked “Water & Sewer Rate Study Project.”
Proposals will be opened publicly at that time. Unsealed, late, emailed, or faxed proposals will
not be accepted.
CONTRACTORS submitting proposals are responsible for being totally familiar with the CITY
of Claremont and the project requested. The contact person for this project is:
Alex Gleeson, DPW Director
8 Grandview Street
Claremont, NH 03743
(603) 542- 7020
dpw@claremontnh.com
Proposal specifications are available on the CITY’s website,
Guidelines:
All proposals become the property of the CITY and will therefore be considered a public
document which will be open to public viewing, after the bid opening. This Proposal, if
accepted, will become a legally binding addendum to the eventual contractual agreement with
the CITY. This request for Proposal in no way commits the CITY to make an award or
reimburse any CONTACTOR for any expense incurred in responding to this request.
The successful CONTRACTOR will be required to provide proof of General Liability, Motor
Vehicle, Workers’ Compensation, and Excess Liability (an “umbrella” policy) insurance,
identifying the CITY as an additional insured, and must be submitted to the CITY upon signing
of a contract for services. The policy must be issued by a carrier that is duly licensed to do
business in the State of New Hampshire. Any subcontractors will be subject to the same
insurance requirements (which will be detailed as a part of the SCOPE OF WORK).
Evaluation Criteria:
All proposals received in response to this RFP will be evaluated to determine if they are
complete and meet the requirements specified in this RFP. The vendor will be chosen based on
who will provide the “best value” taking into consideration the most beneficial combination of
qualifications, services and cost and who has met the requirements of this RFP. Only proposals
judged to be responsive to the submission requirements set forth in this RFP will be evaluated.
Staff will review, analyze and evaluate all proposals and score them in accordance with the
criteria described below. If needed, additional information may be requested from one or more
CONTRACTORS.
The CITY reserves the right:
• To accept or reject any or all bids in whole or in part and to accept other than the lowest
price proposal.
• To waive any technical defect, qualification, omission, informality, or irregularity in any
proposal received.
• To amend, modify, or withdraw this Request for Proposal.
• To require supplemental statements or information from a CONTRACTOR.
• To extend the deadline for responses to this Request for Proposal.
• To waive or correct any irregularities in proposals received.
• To limit or expand the scope of work due to funding.
The CITY may award a contract based upon the proposals received without discussion of such
proposals with the proposers. Each proposal should therefore be submitted with the most
favorable terms the proposer can make to the CITY.
The Request for Proposal documents and Notice of Award shall be the agreement between the
CITY and successful proposer with respect to the matters dealt with herein, and such shall
supersede all other oral and written proposals, representations, understandings, and agreements
previously made or existing with respect to any such matter.
Qualification of Bidders:
Each CONTRACTOR must be prepared to present satisfactory proof of their capacity and ability
to successfully complete the requirements of this solicitation.
Proposals shall include a brief summary of similar projects or services provided to New England
municipalities including:
• The date(s) of project and service provided to municipalities.
• The point of contact with name and telephone number of such clients.
The CITY reserves the right to make investigations or inquiries necessary to determine the
competency and ability of any CONTRACTOR to complete the requirements of this solicitation.
A review may include, but not be limited to, inspection of the CONTRACTOR’S equipment,
references, and/or previous contract performance.
The award will not be made solely based on the cost of services. Evaluation factors to be
considered in addition to cost shall be:
• The CONTRACTOR’S reputation based on past work experience with the CITY and/or
other references.
• Quality of workmanship or service provided.
• Favorable feedback from the references provided.
• Adequate financial resources or the ability to obtain such resources as required to
complete the performance of the project.
• Adequate experience, organization, technical and professional qualifications, personnel,
skill, equipment, and ability.
• The ability to comply with the time frame proposed.
Scope of Work:
The CITY of Claremont is seeking proposals for a Water & Sewer Rate Study project to
include the following activities:
The Consultant shall provide professional services to perform a comprehensive rate and financial
analysis for both water and sewer utilities. This includes cost-of-service analysis, financial
forecasting, rate structure development, and recommendations for capacity fees and bulk water
sales for the next five (5) years.
Sewer Rate Scope:
The Consultant shall conduct a comprehensive sewer utility rate study for the CITY of
Claremont, NH. The study shall include a review of the existing sewer rate ordinance (Ordinance
#588) and existing rate structure, a cost of service and revenue requirement analysis,
development of alternative rate structure options with regional comparison tables for surrounding
cities/towns in NH, and preparation of recommended ordinance amendments and implementation
plan.
Deliverables shall include a draft report, final report, Excel model of customer class impacts, and
presentation materials suitable for CITY Council review. The Consultant shall meet with CITY
staff at designated milestones, and deliver all materials in Word, Excel and PowerPoint formats.
The study shall project a 5-year recommended rate study with a 10-year rate path, reflect the
CITY’s sewer CIP and reserve policy, and include bill-impact tables for typical residential, small
commercial, and large industrial customers and development of new proposed fee schedule.
Water Rate Scope:
The Consultant shall conduct a comprehensive review of the CITY of Claremont’s Water Utility rates in
accordance with Ordinance No. 586. The study will evaluate existing rate structures, customer classes,
and financial performance; project future operating, debt, and capital costs; and develop equitable rate
alternatives for a 5-year recommended rate study with a 10-year rate path.
Tasks include a cost-of-service and revenue requirement analysis, modeling of fixed and volumetric
charge options, and assessment of private fire protection and special class rates.
The Consultant shall recommend ordinance amendments, provide rate impact tables for typical customers,
and prepare an implementation plan with supporting Excel models and public presentation materials with
regional comparison tables for surrounding cities/towns in NH. Deliverables will include a draft and
final report, proposed rate ordinance revisions, development of new proposed fee schedule and
presentation to CITY leadership for adoption of new rates.
This proposal requires the selected firm to:
• Provide one (1) bid for the lump sum project.
• Provide one (1) bid sheet
The CITY reserves the right to add or to subtract to portions of this project to meet funding.
Pricing for additional work will be as set forth in the quantity bid sheet.
Proposals must conform to the requirements of this request for proposals. The CITY reserves the
right to waive any irregularity in any proposal, and/or reject any or all proposals.
Timeline:
RFP Issued
Deadline for Questions
CITY Response to Questions
Proposal Submission Deadline
Draft Report Due
Final Report & Presentation
11/10/2025
11/26/2025
12/01/2025
10:00am 12/05/2025
02/06/2026
02/25/2026
Work can commence upon contract execution.
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.