PATIENT PRIVACY MONITORING SOLUTION

Location: New York
Posted: Feb 11, 2025
Due: Mar 20, 2025
Agency: The City of New York
Type of Government: State & Local
Category:
  • 83 - Textiles, Leather, Furs, Apparel and SHoes, Tents, Flags
Publication URL: To access bid details, please log in.
Title: Patient Privacy Monitoring Solution

Procurement
Section

NYC Health + Hospitals (NYC H+H)
Agency Name

Central Office of Procurement
Agency Division

50 Water Street, 5th Floor, New York, New York 10004
Request Address

Raffaella Glasser
phone: (646) 815-3747
email: RFP_contacts@nychhc.org
Contact Information

Current
Status

Goods and Services
Category

Request for Proposals
Selection Method

2/11/2025
Publication Date

Solicitation
Notice Type

PIN#2771 Due: 3/20/2025 5:00 PM

PIN - Due Date
Attachments 4
Description

NYC Health + Hospitals (the “System”) is looking for an enterprise-wide patient privacy monitoring solution that will allow it to perform periodic information systems access reviews for its applications processing Protected Health Information (PHI) and Personally Identifiable Information (PII). Accordingly, the System requires real-time auditing software to detect and alert when an unauthorized workforce member is viewing patient records. This is intended to prohibit unauthorized access to and disclosure of patient records. Given limitations of current manual processes to appropriately ascertain unauthorized viewing of patient records, this solution will further assist the System in reducing its risk of exposure to unauthorized access to and disclosure of PHI and PII.

The System is seeking a vendor to implement the Solution, provide maintenance and support post implementation, provide professional services including but not limited to any Privacy Health checkup, case reviews etc., and provide training to end users. Preferably, the selected vendor would provide a permanent onsite resource (a workforce member) to support the solution, infrastructure, build use cases, conduct day to day operational activities regarding the solution, and perform incident monitoring for the duration

of the contract.

Please note that it is expected that the System will own any data produced as a result of use of this Solution.

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