Cannabis Care Line (CCL) Pilot Program

Location:	Maryland
Posted:	Jun 24, 2026
Due:	Jul 16, 2026
Agency:	State Government of Maryland
Type of Government:	State & Local
Category:	D - Automatic Data Processing and Telecommunication Services
Solicitation No:	BPM057708
Publication URL:	To access bid details, please log in.

ID:	BPM057708
Title:	Cannabis Care Line (CCL) Pilot Program
Status:	Open
Due / Close Date:	7/16/2026
Publish Date:	6/24/2026 4:13:40 PM
Main Category:	Helpdesk or call center software
Solicitation Type:	RFP: Double Envelope Proposal
Issuing Agency:	Maryland Cannabis Administration

Solicitation Summary

Title

BPM057708

Alternate ID

Lot #

Round #

Status

Open

Due / Close Date (EST)

Jul 16 2026 5:00PM

Solicitation Type

RFP: Double Envelope Proposal

Main Category

Call management systems or accessories

Issuing Agency

Maryland Cannabis Administration

Procurement Officer / Buyer

Merricka BROWN

merricka.brown1@maryland.gov

Solicitation Summary

The purpose of this solicitation is to procure staffing for a (free to the caller) Cannabis Care Line (CCL) to provide professional information on medical cannabis use and other health-related questions regarding cannabis use.

Additional Instructions

Project Cost Class

Pre-Bid Conference Information

Pre-Bid Conference Date (EST)	Pre-Bid Conference Details

Small Business Reserve Designation

Yes

Procurement Program Participation Goals

VSBE Participation (%)

MBE Participation (%)

25.00

African American MBE Participation (%)

Asian American MBE Participation (%)

Hispanic American MBE Participation (%)

Women-Owned MBE Participation (%)

DBE Participation (%)

SBE Participation (%)

Socio Economic Participation Criteria

	Procurement Officer / Buyer Merricka BROWN
Alternate Link

Attachments

Selected

Title	Type	Att.	Last Modified on UTC-4	Creation Date UTC-4	Validity End Date
Exhibit 4	Attachments & Appendixes (Approved)	Exhibit-4. System-GenEngagecloudsysrqmt.pdf	6/24/2026 4:04:42 PM	6/24/2026 4:04:42 PM
Exhibit 3	Attachments & Appendixes (Approved)	Exhibit-3.-Deliverable-Product-Acceptance-Form-DPAF.docx	6/24/2026 4:04:16 PM	6/24/2026 4:04:16 PM
Exhibit 2	Attachments & Appendixes (Approved)	Exhibit-2-Sample-Contract-4-2.docx	6/24/2026 4:03:19 PM	6/24/2026 4:03:19 PM
Exhibit 1	Attachments & Appendixes (Approved)	Exhibit-1.-MBE-VSBE-and-SBR-Research-Factors-Cannabis Care Line (CCL) Pilot Program.pdf	6/24/2026 4:02:25 PM	6/24/2026 4:02:25 PM
Appendix 8	Attachments & Appendixes (Approved)	Appendix-8.-Economic-Benefit-Factors.docx	6/24/2026 4:01:00 PM	6/24/2026 4:01:00 PM
Appendix 7	Attachments & Appendixes (Approved)	Appendix-7.-Bonds.docx	6/24/2026 4:00:36 PM	6/24/2026 4:00:36 PM
Appendix 6	Attachments & Appendixes (Approved)	Appendix-6.-Living-Wage-Requirements.docx	6/24/2026 4:00:10 PM	6/24/2026 4:00:10 PM
Appendix 4	Attachments & Appendixes (Approved)	Appendix-4.-MBE-Participation-Goal.doc	6/24/2026 3:59:42 PM	6/24/2026 3:59:42 PM
Appendix 2	Attachments & Appendixes (Approved)	Appendix-2. The Price Form.pdf	6/24/2026 3:59:05 PM	6/24/2026 3:58:23 PM
Appendix 1	Attachments & Appendixes (Approved)	Appendix-1.-Abbreviations-and-Definitions-.pdf	6/24/2026 3:57:22 PM	6/24/2026 3:57:22 PM
Cannabis Care Line (CCL) Pilot Program	Attachments & Appendixes (Approved)	MCA260003 Cannabis Care Line Pilot BPM057708.pdf	6/24/2026 3:55:31 PM	6/24/2026 3:55:31 PM

11 Record(s)

Cannabis Care Line (CCL) Pilot Program

See also