Cannabis Care Line (CCL) Pilot Program

Location: Maryland
Posted: Jun 24, 2026
Due: Jul 16, 2026
Agency: State Government of Maryland
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
Solicitation No: BPM057708
Publication URL: To access bid details, please log in.
ID: BPM057708
Title: Cannabis Care Line (CCL) Pilot Program
Status: Open
Due / Close Date: 7/16/2026
Publish Date: 6/24/2026 4:13:40 PM
Main Category: Helpdesk or call center software
Solicitation Type: RFP: Double Envelope Proposal
Issuing Agency: Maryland Cannabis Administration

Solicitation Summary
Title
Cannabis Care Line (CCL) Pilot Program
ID
BPM057708
Alternate ID
Lot #
1
Round #
1
Status
Open
Due / Close Date (EST)
Jul 16 2026 5:00PM
Solicitation Type
RFP: Double Envelope Proposal
Main Category
Call management systems or accessories
Issuing Agency
Maryland Cannabis Administration
Procurement Officer / Buyer
Merricka BROWN
Email
merricka.brown1@maryland.gov
Solicitation Summary

The purpose of this solicitation is to procure staffing for a (free to the caller) Cannabis Care Line (CCL) to provide professional information on medical cannabis use and other health-related questions regarding cannabis use.

Additional Instructions
Project Cost Class
Pre-Bid Conference Information
Pre-Bid Conference Date (EST)
Pre-Bid Conference Details
Small Business Reserve Designation
Yes

Procurement Program Participation Goals

VSBE Participation (%)
MBE Participation (%)
25.00
African American MBE Participation (%)
Asian American MBE Participation (%)
Hispanic American MBE Participation (%)
Women-Owned MBE Participation (%)
DBE Participation (%)
SBE Participation (%)
Socio Economic Participation Criteria
Procurement Officer / Buyer
Merricka BROWN
Alternate Link
Attachments
Selected
Title Type Att. Last Modified on UTC-4 Creation Date UTC-4 Validity End Date
Exhibit 4 Attachments & Appendixes (Approved) 6/24/2026 4:04:42 PM 6/24/2026 4:04:42 PM
Exhibit 3 Attachments & Appendixes (Approved) 6/24/2026 4:04:16 PM 6/24/2026 4:04:16 PM
Exhibit 2 Attachments & Appendixes (Approved) 6/24/2026 4:03:19 PM 6/24/2026 4:03:19 PM
Exhibit 1 Attachments & Appendixes (Approved) 6/24/2026 4:02:25 PM 6/24/2026 4:02:25 PM
Appendix 8 Attachments & Appendixes (Approved) 6/24/2026 4:01:00 PM 6/24/2026 4:01:00 PM
Appendix 7 Attachments & Appendixes (Approved) 6/24/2026 4:00:36 PM 6/24/2026 4:00:36 PM
Appendix 6 Attachments & Appendixes (Approved) 6/24/2026 4:00:10 PM 6/24/2026 4:00:10 PM
Appendix 4 Attachments & Appendixes (Approved) 6/24/2026 3:59:42 PM 6/24/2026 3:59:42 PM
Appendix 2 Attachments & Appendixes (Approved) 6/24/2026 3:59:05 PM 6/24/2026 3:58:23 PM
Appendix 1 Attachments & Appendixes (Approved) 6/24/2026 3:57:22 PM 6/24/2026 3:57:22 PM
Cannabis Care Line (CCL) Pilot Program Attachments & Appendixes (Approved) 6/24/2026 3:55:31 PM 6/24/2026 3:55:31 PM
11 Record(s)
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Bid Due: 7/20/2026

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