Utility Billing Software RFP

The City of Missoula is seeking proposals from qualified and experienced vendors to provide a comprehensive utility billing software solution. The proposed system should support all existing City of Missoula utility billing processes and procedures while enhancing customer service capabilities, improving staff productivity, and leveraging current technology advancements.

This Request for Proposal (RFP) is issued by City of Missoula to solicit vendor proposals for a utility billing software system (the “System”) designed to meet the current and anticipated future needs of City of Missoula. The proposed solution must meet or exceed the minimum requirements outlined in this RFP.

City of Missoula is committed to identifying the best solution that aligns with its operational and strategic goals, as outlined in this document. The successful vendor(s) will be expected to deliver a turnkey, fully integrated solution that meets the specifications defined herein. This includes providing all necessary resources related to system hardware, software, training, data conversion, ongoing maintenance, and technical support.

See related documents for additional information.