IT Operations Center (ITOC) Software

Location: Ohio
Posted: Sep 4, 2025
Due: Sep 26, 2025
Agency: DEPT OF DEFENSE
Type of Government: Federal
Category:
Solicitation No: 3003530
Publication URL: To access bid details, please log in.
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IT Operations Center (ITOC) Software
Active
Contract Opportunity
Notice ID
3003530
Related Notice
Department/Ind. Agency
DEPT OF DEFENSE
Sub-tier
DEFENSE FINANCE AND ACCOUNTING SERVICE (DFAS)
Office
DEFENSE FINANCE AND ACCOUNTING SVC
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General Information
  • Contract Opportunity Type: Sources Sought (Original)
  • Original Published Date: Sep 04, 2025 11:43 am EDT
  • Original Response Date: Sep 26, 2025 12:00 pm EDT
  • Inactive Policy: 15 days after response date
  • Original Inactive Date: Oct 11, 2025
  • Initiative:
    • None
Classification
  • Original Set Aside: No Set aside used
  • Product Service Code: 7A21 - IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE)
  • NAICS Code:
    • 541519 - Other Computer Related Services
  • Place of Performance:
    Columbus , OH
    USA
Description

***This sources sought is a Request for Information. This requirement is subject to change.***



DFAS is establishing an integrated enterprise wide ITOC capability, and is examining the use of Commercial Off the Shelf (COTS) monitoring software to capture and process events that occur in the DFAS enterprise.



The mission of DFAS IT Operations Center (ITOC) is to provide DFAS customers and audit stakeholders with the real time status on critical financial systems used in DFAS. In the past, DFAS ITOC capabilities have not been integrated. Processes are being implemented to increase efficiency in DFAS and lower organizational costs.



The purpose of this request is for commercial vendors to review the attached DFAS spreadsheet to determine if they possess a product that can meet most of the DFAS requirements. The response should address each individual DFAS requirement. DFAS will identify the best options in terms of software functionality and cost for FY26 and beyond.



Software products, agents, or components must be certified to operate Dod Networks to the IL5 level.



Attached is the description of need and the I&T service monitoring matrix spreadsheet. Please review these documents. Estimated starting period of performance is October 2026.


Attachments/Links
Contact Information
Contracting Office Address
  • CONTRACT SERVICES DIRECTORATE 3990 EAST BROAD STREET BLDG21-2B218
  • COLUMBUS , OH 432131152
  • USA
Primary Point of Contact
Secondary Point of Contact
History
  • Sep 04, 2025 11:43 am EDTSources Sought (Original)
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