RFP-0008-2026: Information Technology Help Desk Support
| Location: |
Massachusetts |
| Posted: |
Sep 2, 2025 |
| Due: |
Oct 6, 2025 |
| Agency: |
Commonwealth of Massachusetts |
| Type of Government: |
State & Local |
| Category: |
- D - Automatic Data Processing and Telecommunication Services
|
| Solicitation No: |
BD-26-1010-PROCU-CRIM-120581 |
| Publication URL: |
To access bid details, please log in. |
Bid Solicitation: BD-26-1010-PROCU-CRIM-120581
|
|
Responses Due in 33 Days, 18 Hours, 32 Minutes
|
|
Header Information
|
|
Bid Number:
|
BD-26-1010-PROCU-CRIM-120581
|
Description:
|
RFP-0008-2026: Information Technology Help Desk Support
|
Bid Opening Date:
|
10/06/2025 02:00:00 PM
|
|
Purchaser:
|
Nadine Rodriguez
|
Organization:
|
Bridgewater State University
|
|
Department:
|
PROCUREMENT - Procurement Services
|
Location:
|
CRIM - CRIM
|
|
Fiscal Year:
|
26
|
Type Code:
|
NS - Non-Statewide Solicitation
|
Allow Electronic Quote:
|
Yes
|
|
Alternate Id:
|
|
Required Date:
|
01/01/2026
|
Available Date
:
|
09/02/2025 07:11:18 PM
|
|
Info Contact:
|
|
Bid Type:
|
OPEN
|
Informal Bid Flag:
|
No
|
|
Purchase Method:
|
Open Market
|
|
Pre Bid Conference:
|
A pre-bid conference will be held on Friday, September 19, 2025, and will start promptly at 2:00 pm EST via Microsoft Teams. View the bid document for more details: https://bids01.jaggaer.com/apps/Router/PublicEvent?CustomerOrg=BridgewaterState
|
|
Bulletin Desc:
|
Bridgewater State University seeks a qualified vendor to provide 24x7x365 Tier 1 technology phone support for the University Information Technology Service Center. Bid documents are located at https://bids01.jaggaer.com/apps/Router/PublicEvent?CustomerOrg=BridgewaterState
|
|
|
Ship-to Address:
|
Operations Center
200 Great Hill Drive
Bridgewater, MA 02325
US
Email: crim@bridgew.edu
Phone: (508) 531-1362
|
Bill-to Address:
|
Jennifer Pacheco
131 Summer Street
Bridgewater, MA 02747
US
Email: ProcurementServices@Bridgew.edu
Phone: (508) 531-1211
|
Print Format:
|
|
File Attachments:
|
Bid Details
|
Form Attachments:
|
|
|
Required Quote Attachments
|
|
|
|
Item # 1:
(
81-11
-
18
)
|
Bridgewater State University invites qualified and responsible vendors with expertise in an Information Technology Help Desk Solution to submit a proposal in response to this Request for Proposal. Qualified vendors will be required to provide 24x7x365 Tier 1 technology phone support for the University Information Technology Service Center. Bid documents are located at https://bids01.jaggaer.com/apps/Router/PublicEvent?CustomerOrg=BridgewaterState
|
|
U N S P S C Code:
|
81-11-18
System and system component administration services
|
|
Qty
|
Unit Cost
|
UOM
|
Total Discount Amt.
|
Total Cost
|
1.0
|
|
EA - Each
|
|
|
Manufacturer:
|
|
Brand:
|
|
Model:
|
|
Make:
|
|
Packaging:
|
|
|
|
|
|
|
|
|
|
|
|
|
Daily notification on new contract opportunities
With GovernmentContracts, you can:
- Find more opportunities and win more business
- Receive daily alerts for all new bid opportunities
- Get contract opportunities matched to your business
ONE WEEK FREE TRIAL
See also
...@ bids.sciquest.com/apps/Router/PublicEvent?CustomerOrg=UMass. Ship-to Address: UPST Procurement Office 50...
Commonwealth of Massachusetts
Bid Due: 6/17/2026
* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.
