Re
Request
for
Information
REGARDING: Replacement Solution for
SAP Solution Manager Components
RFI BAP-2026-208-RB
RESPONSES DUE: May 20, 2026,
NO LATER THAN 3:00 P.M. (PT)
REGARDING: Replacement Solution for SAP Solution Manager Components
RFI BAP-2026-208-RB
1. Introduction, Project Overview and Content
The Judicial Council of California (the “Judicial Council”), chaired by the Chief Justice of
California, is the chief policy making agency of the California judicial system. The California
Constitution directs the Judicial Council to improve the administration of justice by surveying
judicial business, recommending improvements to the courts, and making recommendations
annually to the Governor and the Legislature. The Judicial Council adopts rules for court
administration, practice, and procedure, and performs other functions prescribed by law. It also
provides administrative, financial, technology, and operational support.
The Judicial Council, on behalf of the 58 Superior Courts of California, is conducting market
research to identify potential solutions to replace components of SAP Solution Manager, which
will reach end of mainstream support on December 31, 2027.
The Judicial Council uses the following SAP Solution Manager modules:
•
Transport Management
•
ITSM (Incident Management)
•
Document and Requirements Management
•
Change Request and Transport Workflow (“ChaRM”)
2. Invitation to Respond with Information
You are invited to respond with information to assist the Judicial Council in identifying available
software solutions, implementation approaches, technical capabilities, and integration options that
can support the Judicial Council’s planned transition away from SAP Solution Manager.
A summary of the Judicial Council’s requirements and scope of interest is in Section 4 below and
further detailed in the attached Requirements Traceability Matrix. Instructions for submitting a
response are in Section 6 below.
3. How to Submit Your Response
A. Response Format and Content
Responses should provide straightforward and concise responses to the requests for
information set forth in this RFI. Respondents must submit the following attachments and
information with their response (a “Response”):
# Content of Response
1 Cover Page
2 Company Profile: information on company size, location, and specialization
3 Fully completed Requirements Traceability Matrix (attached)
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REGARDING: Replacement Solution for SAP Solution Manager Components
RFI BAP-2026-208-RB
# Content of Response
4 Pricing Model: high-level budget range or licensing model (e.g., per usage-
based)
5 Explanation of System Architecture: including available options for
integration with SAP, ServiceNow, Jira, and potentially GitHub
6 Answers to the following questions:
1. Please describe the network connectivity requirements necessary for your
solution to operate effectively.
2. What security measures are implemented to protect data exchanged
between systems? Include details on supported security protocols and
encryption methods.
3. What communication methods or integration options are available
between an SAP ERP ABAP-based system and ServiceNow? Jira? Git?
4. Can all connections and interactions be initiated solely from the ABAP
system (for example, through periodic polling of your platform for events
or updates)? Please describe how this would be supported.
5. Does your platform provide webhook or event-notification capabilities
that can proactively inform an ABAP system when relevant events
occur? If so, please describe the mechanism and requirements.
7 Migration Approach and Assistance Provided
8 Customer References
B. Deadline for Response
All Responses are due by 3:00 p.m. (PT) on May 20, 2026.
All interested parties must submit an electronic version of the entire Response (in PDF or
Word/Excel, as applicable) marked “Response to RFI # RFI BAP-2026-208-RB.”
Responses should be transmitted by email to the solicitations mailbox at
Solicitations@jud.ca.gov (the “Solicitations Mailbox”) with the RFI number (RFI BAP-2026-
208-RB) included in the subject line.
All questions/clarifications must be submitted via email to the Solicitations Mailbox by 12:00
P.M. (PT) on April 21, 2026. Interested parties must not contact any other Judicial Council
staff, court, or other judicial branch entity regarding this RFI except as provided above.
4. Vendor Requirements/Scope of Interest
A. Transport & Change Management
•
SAP transport workflow management
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REGARDING: Replacement Solution for SAP Solution Manager Components
RFI BAP-2026-208-RB
•
SAP STMS integration
•
Ability to complement or replace SAP ChaRM
•
Automation features
B. SAP Integration with ServiceNow / Jira / GitHub
•
Synchronization of incidents, change requests, and attachments
•
Application Life-cycle management
•
Real-time or near-real-time updates
C. Requirements & Document Management
•
Migration of documents from SAP Solution Manager to SharePoint
D. Technical & Security Requirements
•
Compatibility with SAP S/4HANA 2023
•
Azure AD / SSO support
•
API availability
E. Implementation & Support
•
Migration pathways from SAP Solution Manager
•
Support models
5. Timeline for this RFI
The Judicial Council has developed the following list of key events related to this RFI. All dates
are subject to change at the discretion of the Judicial Council. An addendum will be issued
should any changes become necessary.
Event
RFI issued
Deadline for questions
(Submit to Solicitations@jud.ca.gov)
Questions and answers posted (estimate
only)
(posted to the Judicial Council website)
Deadline to submit response
(Submit to Solicitations@jud.ca.gov)
Date
April 14, 2026
April 21, 2026, due by 12:00 P.M. (PT)
April 28, 2026
May 20, 2026, due by 3:00 P.M. (PT)
6. Information Exchange
After the Judicial Council staff have reviewed the submitted material, your firm may be contacted
and asked to participate in an information exchange with Judicial Council staff. The objective of
the information exchange is to gain further understanding of your proposed approach or solution.
The information exchange can take the form of additional phone conversations, meetings,
interviews, or testing, trial and/or application demonstrations (in-person or via the web).
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REGARDING: Replacement Solution for SAP Solution Manager Components
RFI BAP-2026-208-RB
The Judicial Council will not reimburse you for any expenses, travel, time, or any other expenses
relating to your participation in information exchange activities. The Judicial Council’s request
for an information exchange, including the use of any provided trial period experience or
demonstration, shall not oblige the Judicial Council to enter into any agreement or procure any
goods or services.
The information exchange may be requested by the Judicial Council in its sole discretion, and the
Judicial Council has no obligation to request an information exchange with any proposer.
7. Disposition of Materials and Confidential or Proprietary Information
Responses to the RFI will not be returned. All materials submitted in response to this RFI will
become the property of the JCC and will be subject to disclosure pursuant to applicable provisions
of the California Public Contract Code and rule 10.500 of the California Rules of Court.
Information that is submitted will be disclosed in response to applicable public records requests.
Such disclosure will be made regardless of whether the submittal (or portions thereof) is marked
“confidential,” “proprietary,” or otherwise, and regardless of any statement in the submittal
(a) purporting to limit the Judicial Council’s right to disclose information in the proposal, or
(b) requiring the Judicial Council to inform or obtain the consent of the vendor prior to the
disclosure of the submittal (or portions thereof). Any submittal that is password protected, or
contains portions that are password protected, cannot be accepted or considered. Respondents are
accordingly cautioned not to include confidential, proprietary, or privileged information in the
submittal.
8. Disclaimer
This RFI, submissions from respondents to this RFI, and any relationship between the Judicial
Council and respondents arising from or connected or related to this RFI are subject to the specific
terms and conditions below, as well as the terms contained elsewhere in this RFI. By responding
to this RFI, respondents are deemed to accept and agree to these terms and conditions.
This RFI is issued for judicial branch information and planning purposes only and does not
constitute a solicitation. This RFI does not create an obligation on the part of the Judicial Council
to enter into any agreement, nor to implement any of the actions contemplated herein, nor to serve
as the basis for any claim whatsoever for reimbursement of any costs for efforts associated with
the preparation of responses submitted to this RFI. A Response to this RFI and your participation
in an information exchange are not offers and cannot be accepted by the Judicial Council to form
a binding contract.
The submission of a Response does not constitute any commitment on your part. However, by
submitting a Response, you agree that the submitted information is correct to the best of your
knowledge. Submitting a Response to this RFI will not enhance the review of your proposal(s)
in any pending or future solicitations. Not submitting a Response to this RFI will not prohibit a
response to any future solicitation, nor disadvantage the evaluation of a response to any future
solicitation.
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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.