Website Development, Hosting and Content Management Services

Location:	North Carolina
Posted:	Apr 14, 2026
Due:	May 19, 2026
Agency:	State Government of North Carolina
Type of Government:	State & Local
Category:	D - Automatic Data Processing and Telecommunication Services R - Professional, Administrative and Management Support Services
Solicitation No:	Doc2125160203
Publication URL:	To access bid details, please log in.

Solicitation Number:	Doc2125160203
Project Title:	Website Development, Hosting and Content Management Services
Description:	Website Development, Hosting and Content Management Services
Opening Date:	5/19/2026 2:00 PM
Posted Date:	4/15/2026
Status:	Open
Department:	STATE BUREAU OF INVESTIGATION


Solicitation Number * Doc2125160203	Department STATE BUREAU OF INVESTIGATION	Status Reason Open
Opening Date 2026-05-19T14:00:00.0000000	Posted Date * 2026-04-14T15:28:33.0000000Z	Primary Commodity Code Internet services
Mandatory Conference/Site Visit — —	Special Instructions —	Solicitation Type * Select RFP IFB RFI
Owner Boyce Haywood
Description Website Development, Hosting and Content Management Services

Attachment Preview

STATE OF NORTH CAROLINA

STATE BUREAU OF INVESTIGATION

Refer ALL inquiries regarding this RFP to:

Name

Phone Number

REQUEST FOR PROPOSAL NO. 49-250811-BH

Contract Name: Website Hosting and Content

Management Services

Bid Opening Date: May 19, 2026

Issue Date: April 14,2026

Commodity Code: 432215

Purchasing Agency: NC State Bureau of Investigation

Requisition No.: RQ250811

OFFER

The Purchasing Agency solicits offers for Services and/or goods described in this solicitation. All offers and

responses received shall be treated as Offers to contract as defined in 9 NCAC 06A.0102(12).

EXECUTION

In compliance with this Request for Proposal (RFP), and subject to all the conditions herein, the undersigned

offers and agrees to furnish any or all Services or goods upon which prices are offered, at the price(s) offered

herein, within the time specified herein.

Failure to execute/sign offer prior to submittal shall render offer invalid. Late offers are not acceptable.

OFFEROR:

STREET ADDRESS:

P.O. BOX:

ZIP:

CITY, STATE & ZIP:

TELEPHONE NUMBER: TOLL FREE TEL. NO

NAME & TITLE OF PERSON SIGNING:

FAX NUMBER:

AUTHORIZED SIGNATURE:

DATE:

E-MAIL:

Offer valid for one hundred twenty (120) days from date of offer opening unless otherwise stated here: ____

days

ACCEPTANCE OF OFFER

If any or all parts of this offer are accepted, an authorized representative of the NC State Bureau of Investigation

shall affix its signature hereto and any subsequent Request for Best and Final Offer, if issued. Acceptance shall

create a contract having an order of precedence as follows: Best and Final Offers, if any, Special terms and

conditions specific to this RFP, Specifications of the RFP, the Department of Information Technology Terms and

Conditions, and the agreed portion of the awarded Vendor’s Offer. A copy of this acceptance will be forwarded to

the awarded Vendor(s).

FOR PURCHASING AGENCY USE ONLY

Offer accepted and contract awarded this date

2026, by

_________________________________(Authorized representative of the NC State Bureau of Investigation.

Website Hosting – NC State Bureau of Investigation - RFP #49-250811

Page 0 of 56

October 9, 2025

Table of Contents

1.0 ANTICIPATED Procurement Schedule ....................................................................................... 3

2.0 Purpose of RFP...........................................................................................................................3

2.1 Introduction .............................................................................................................................. 3

2.2 Agency Background.................................................................................................................3

2.3 Summary of Problem Statement ............................................................................................. 4

2.4 Contract Term .......................................................................................................................... 5

2.5 Effective Date .......................................................................................................................... 5

2.6 Contract Type .......................................................................................................................... 6

3.0 RFP Requirements and Specifications........................................................................................6

3.1 General Requirements and Specifications ............................................................................... 6

3.2 Security Specifications.............................................................................................................7

3.3 Enterprise Specifications ......................................................................................................... 8

3.4 Business and Technical Requirements .................................................................................. 11

3.5 Business and Technical Specifications .................................................................................. 13

4.0 Cost of Vendor’s Offer...............................................................................................................15

4.1 Offer Costs.............................................................................................................................15

5.0 Evaluation ................................................................................................................................. 15

5.1 Source Selection....................................................................................................................15

5.2 Evaluation Criteria.................................................................................................................. 15

5.3 Best and Final Offers (BAFO) ................................................................................................ 16

5.4 Possession And Review ........................................................................................................ 16

6.0 Vendor Information and Instructions ......................................................................................... 16

6.1 General Conditions of Offer ................................................................................................... 16

6.2 General Instructions for Vendor ............................................................................................. 18

6.3 Instructions for Offer Submission ........................................................................................... 20

7.0 Other Requirements and Special Terms ................................................................................... 23

7.1 Vendor Utilization Of Workers Outside of U.S. ...................................................................... 23

7.2 Financial Statements ............................................................................................................. 23

7.3 Financial Resources Assessment, Quality Assurance, Performance & Reliability (Reserve) 23

7.4 Vendor’s License or Support Agreements ............................................................................. 23

7.5 Resellers (Reserved) ............................................................................................................. 23

7.6 Disclosure Of Litigation .......................................................................................................... 23

7.7 Criminal Conviction ................................................................................................................ 24

7.8 Security and Background Checks .......................................................................................... 24

7.9 Assurances ............................................................................................................................ 24

7.10 Confidentiality of offers .......................................................................................................... 25

7.11 Project Management ............................................................................................................. 25

7.12 Meetings................................................................................................................................26

7.13 Contract Kickoff Meeting ....................................................................................................... 26

Website Hosting – NC State Bureau of Investigation - RFP #49-250811

Page 1 of 56

October 9, 2025

7.14 Recycling and Source Reduction .......................................................................................... 26

7.15 Special Terms and Conditions...............................................................................................26

7.16 Agency Terms and Conditions (Reserved) ............................................................................ 26

Attachment A: Definitions....................................................................................................................28

Attachment B: Information Technology Terms and Conditions ........................................................... 30

Attachment C: Description of Offeror .................................................................................................. 46

Attachment D: Cost Form ................................................................................................................. 468

Attachment E: Vendor Certification Form............................................................................................50

Attachment F: Location of Workers Utilized by Vendor ...................................................................... 51

Attachment G: References..................................................................................................................53

Attachment H: Financial Review Form ................................................................................................ 54

Website Hosting – NC State Bureau of Investigation - RFP #49-250811

Page 2 of 56

October 9, 2025

1.0 ANTICIPATED PROCUREMENT SCHEDULE

The Agency Procurement Agent will make every effort to adhere to the following schedule:

Action

RFP Issued

Written Questions Deadline

Agency’s Response to Written Questions/

RFP Addendum Issued

Offer Opening Deadline

Offer Evaluation

Contract Award

Protest Deadline

Responsibility

Agency

Potential Vendors

Agency

Vendor(s)

Agency

Responding Vendors

Date

4/14/26

4/28/26

5/5/26

5/19/26

5/27/26

TBD

15 days after

award

2.0 PURPOSE OF RFP

2.1 INTRODUCTION

The purpose of this Request for Proposal (RFP) is to is to solicit offers and obtain pricing from qualified

vendors to provide website hosting and content management services for the North Carolina Center for Safer

Schools (CFSS). The CFSS, a division of the North Carolina State Bureau of Investigation (NC SBI),

requires a modern, secure, and accessible web platform to serve as the primary digital hub for school

safety resources, training information, and stakeholder engagement across the State of North Carolina.

The selected vendor shall provide a turnkey solution that includes secure website hosting on industry-

standard content management platforms (WordPress or Drupal), integrated identity and access

management supporting both internal NC SBI users and external contributors, and comprehensive training

for CFSS staff on content management. The solution must comply with NIST 800-53 Moderate security

controls and be capable of handling significant traffic volumes during high-profile events while maintaining

optimal performance and security posture.

2.2 AGENCY BACKGROUND

The North Carolina Center for Safer Schools (CFSS) serves as the central resource for information and

technical assistance on school safety, supporting faculty and staff, law enforcement, youth-serving

community agencies, juvenile justice officials, policymakers, parents/guardians, and students across North

Carolina.

CFSS staff is dedicated to addressing key areas including school climate, discipline, and emergency

preparedness for K-12 schools across North Carolina. The Center offers training, guidance, and technical

assistance upon request to school faculty, staff, and professionals working with children and adolescents,

ensuring they have the tools and knowledge to create safer learning environments.

Key CFSS programs and initiatives include:

• Regional School Safety Specialists (RSSS) Program - Subject matter experts providing

resources and training to public school units across eight designated regions

• Behavioral Threat Assessment and Management (BTAM) - Essential tools, training, and

support for threat assessment

Page 3 of 56

[Title of RFP] – [Agency] [RFP number]

October 9 2025

• Say Something Anonymous Reporting System (SSARS) - Statewide confidential reporting program

• Student Engagement Programs - Including SAVE Clubs, SEED Program, and SHINE Program

• School Safety Grants and SRO Grants - Funding for school safety equipment, crisis services, and

training

• RISE Back to School Safety Summit - Annual training conference for school safety professionals

CFSS recently transitioned to the North Carolina State Bureau of Investigation, strengthening its ability to

collaborate with law enforcement and education leaders in responding to school safety challenges.

2.3 SUMMARY OF PROBLEM STATEMENT

The North Carolina Center for Safer Schools currently lacks a dedicated, fully-functional website to serve as

a comprehensive hub for school safety resources. The existing web presence consists of a single page within

the NC SBI website (www.ncsbi.gov/Services/School-Safety), which does not adequately support the scope

and complexity of CFSS operations, programs, and stakeholder needs.

The current limitations include:

• Lack of dedicated web infrastructure to host comprehensive program information, resources, and

interactive content

• Inability to host dynamic content such as data dashboards, interactive training calendars, and survey

tools

• Reliance on third-party platforms (Google Sheets, Google Forms, YouTube, Whova) for core

functionality that should be integrated into a unified web experience

• No capability for external partners and regional specialists to contribute and maintain content

• Limited ability to scale during high-traffic events such as breaking news stories or incidents affecting

school safety

CFSS requires a secure, modern website that will:

• Serve as the authoritative source for school safety information, resources, and training for North

Carolina stakeholders

• Support multiple content types including documents, videos, embedded dashboards (Power BI),

surveys, and event registrations

• Provide technical training via 4 separate access portals that will be accessed in the following manner:

-Law Enforcement Portal will be accessed via their agency email

-Admin/Teacher/Support Staff Portal will be accessed via their staff email

-Student Portal will be unsecure

-General Public Portal will be unsecure

-Vision for the solution

• High-level functionality expected for each solution release into production environment

• The law enforcement portal and teacher portal will use two factor authentication as mentioned in 3.3.3

• Enable both internal CFSS staff and authorized external contributors to manage and update content

• Meet federal cybersecurity requirements (NIST 800-53 Moderate) to protect against cyberattacks and

defacement

• Provide an accessible, user-friendly experience for all stakeholders including parents, educators,

students, and law enforcement

The following table provides estimated addressable user populations for each of the four secure training

portals. These estimates are based on publicly available data from the NC Department of Public

Page 4 of 56

[Title of RFP] – [Agency] [RFP number]

October 9 2025

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

Daily notification on new contract opportunities

With GovernmentContracts, you can:

Find more opportunities and win more business
Receive daily alerts for all new bid opportunities
Get contract opportunities matched to your business

ONE WEEK FREE TRIAL

Website Development, Hosting and Content Management Services

Attachment Preview

See also