FDIC Genesys Cloud Contact Center as a Service (“CCaaS”) Software Subscription
| Location: | Virginia |
|---|---|
| Posted: | Aug 8, 2025 |
| Due: | Sep 19, 2025 |
| Agency: | FEDERAL DEPOSIT INSURANCE CORPORATION |
| Type of Government: | Federal |
| Category: | |
| Solicitation No: | CORHQ-25-Q-0372 |
| Publication URL: | To access bid details, please log in. |
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- Contract Opportunity Type: Solicitation (Original)
- Original Published Date: Aug 08, 2025 04:51 pm CDT
- Original Date Offers Due: Sep 19, 2025 02:00 pm CDT
- Inactive Policy: 15 days after date offers due
- Original Inactive Date: Oct 04, 2025
-
Initiative:
- None
- Original Set Aside: No Set aside used
- Product Service Code: 7A21 - IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE)
-
NAICS Code:
- 541519 - Other Computer Related Services
-
Place of Performance:
Arlington , VA 22226USA
The Federal Deposit Insurance Corporation (FDIC) invites you to submit a quote in response to Request for Quote (RFQ) CORHQ-25-Q-0372 for a Genesys Cloud Contact Center as a Service (“CCaaS”) software subscription. All quotes shall be submitted in strict adherence to the proposal instructions outlined in provision 7.3.2-09 “General Proposal Instructions – December 2023”, included in the referenced solicitation.
The FDIC will respond to questions or requests for clarification submitted in writing by an offeror, regarding this solicitation. Questions or requests for clarification must be submitted by 3:00p.m. (Central Time), on August 21, 2025, by email to April Royal at airby@fdic.gov. If an offeror is unable to use email, it should contact April Royal at (214) 549-7584.
- April Royal
- airby@fdic.gov
- Phone Number 9727618186
- Aug 08, 2025 04:51 pm CDTSolicitation (Original)
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