Outage Management System (OMS) and Field Operations Solution

The City’s Electric Utility is seeking proposals for an enterprise electric distribution Outage Management System (OMS) and related field operations solutions to support reliable electric service and efficient restoration activities. The goal of this project is to improve outage visibility, coordination between operations and field crews, system integration, and communication during outage events.

The selected solution should support outage tracking, outage management, field mobility, live outage tracing, GIS integration, AMI integration, outage mapping, system integrations, electric distribution system modeling, text notifications, and reporting, along with implementation, onsite training, and ongoing support. This project will be procured through a competitive process, and the City is interested in solutions that are proven, scalable, and well-suited for electric utility operations.

The Electric Utility is seeking to improve outage response, field coordination, and system visibility through an integrated OMS and field operations solution. The goal is to support efficient day-to-day operations and effective response during major outage events with a reliable, easy-to-use platform.