Taxicab Student Transportation Services - Questions and Answers
| Location: | Missouri |
|---|---|
| Posted: | Mar 26, 2026 |
| Due: | Apr 3, 2026 |
| Agency: | Kirkwood School District |
| Type of Government: | State & Local |
| Category: |
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| Publication URL: | To access bid details, please log in. |
The Kirkwood School District uses this site to post its requests for proposals (RFPs) and its requests for qualifications (RFQs). Both will also be advertised in various newspapers if so required by Board of Education Policy.
Project: Taxicab Student Transportation Services
Details: The Kirkwood School District is seeking vendors interested in providing taxicab student transportation services to students.
Due Date: 12:00 p.m. (noon) CDT on Friday, April 3, 2026
RFP for TAXICab Student Transportation Services
Questions and Answers for the TAXICab Student Transportation Services RFP
Attachment Preview
Questions & Answers for RFP for McKinney-Vento Transportation Services
STUDENT Related Questions related to WAV, SSD, McKinney-Vento, General Ed
Based on current student numbers, approximately how many students will require
transportation?
A: The exact number is to be determined; however, it is anticipated to be fewer than 100
students. During the 2024–2025 school year, approximately 48 students required
transportation services. Currently, the District has not identified any students requiring
wheelchair-accessible vehicle (WAV) transportation under this program. There are
currently 48-50 McKinney-Vento students, zero (0) Special education students, and 6
general education students requiring individual transportation.
If available, please also indicate the average number of students transported daily
within each category.
A: While approximate annual counts are provided above for context, the District does not
track or report average daily transportation figures in this format for the purposes of this
RFP.
Of those students, how many typically require specialized equipment during
transport, such as booster seats, car seats, safety harnesses, or similar
accommodations?
A: The need for specialized equipment varies depending on the individual students
assigned for transportation. Vendors should be prepared to accommodate such needs on a
case-by-case basis and demonstrate the ability to safely transport students requiring age-
appropriate or situation-specific safety equipment.
Q: How many counties does the District serve? Please list them.
A: The District serves several counties within the region and surrounding areas.
Transportation routes typically do not exceed a 30-mile radius.
SUBMISSION of RFP Related Questions
Can bids be dropped off directly instead of being mailed? If so, what is the name and
address for delivery?
A: Yes, bids may be delivered in person. Please submit them to the district’s finance office
in care of Mr. Scott Cook at 1099 Milwaukee Street, Suite 260, Kirkwood, MO 63122.
Are three hard copies and a digital copy (flash drive) required?
A: The District requires three physical copies. A flash drive may be included as a backup;
however, it will not be returned. Electronic submission is not accepted.
Vendor Related Questions
Can the District share current vendor names and rates?
A: The District does not disclose current vendor information or contracted rates as part of
the RFP process.
How many vendors are currently used for this service?
A: The District currently utilizes approximately three to four vendors.
How would you rate current vendor performance (1–10)?
A: Vendor performance varies. The District conducts annual surveys of staff and families to
evaluate service quality and make informed, future decisions.
What have current vendors done particularly well?
A: Current vendors demonstrate strong performance in punctuality (approximately 99% on-
time), clear and consistent communication, high-quality customer service, and
accountability.
What areas need improvement?
A: Opportunities for improvement vary by vendor and are addressed through ongoing
performance monitoring and feedback processes.
Q: What is the anticipated annual contract value?
A: The annual contract value is currently undefined and will depend on actual service
needs and awarded proposals.
Q: Is this RFP intended to supplement or replace existing contracts?
A: This RFP will replace current contracts set to expire.
Q: What is the expected number of aides needed for the coming school year?
A: No transportation aides are currently anticipated. No aides were utilized during the
current school year.
Q: Can you share prior RFP documents (e.g., cost proposals or sample submissions)?
A: The District does not release prior RFP submissions or related documentation.
Q: What has been the average one-way trip mileage over the past 30 days?
A: The average one-way trip distance is approximately 15 miles.
Q: Where in the RFP are the Terms of the Agreement listed?
A: The terms of agreement will be centered around the bids received.
Q: Regarding communication expectations, would the notification capabilities
within Vendor’s parent app and staff portal be considered an acceptable method for
contacting both the District and parents?
A: The District is open to the use of a parent-facing application or portal, but provided it
ensures appropriate data privacy and security protections for both families and the vendor.
However, the use of a vendor-specific staff portal is not required. The District’s preferred
methods of communication remain direct channels such as phone and email to ensure
clarity, accessibility, and ease of use. Vendors should be mindful of minimizing overly
complex systems that require multiple user accounts or logins unless they offer a clear
operational benefit and simplicity for all users.
Q: Should respondents simply acknowledge and agree to the terms, or provide
detailed explanations?
A: Respondents should acknowledge and agree to the terms outlined in the RFP. Additional
clarification or description may be included where appropriate to demonstrate
understanding and capability.
Q: Where should the Letter of Engagement be included in the bid response?
A: A draft or sample Letter of Engagement may be included as part of the proposal
submission, preferably as an appendix or at the end of the response. Final terms will be
reviewed and finalized with the selected vendor(s).
Q: Could the District share the approximate annual contract value or historical annual
spend for taxicab student transportation services under the current or most recent
contract?
A: The District does not disclose historical spending or contract values as part of the RFP
process. Respondents are encouraged to submit competitive pricing based on the scope of
services outlined in this RFP.
Q: Could the District share the approximate number of transportation requests or trips
provided during the previous school year under this contract?
A: The District is not providing historical trip volume data at this time. Vendors should base
their proposals on the general service descriptions and estimated student counts included
in this RFP.
Q: Are transportation requests typically limited within District boundaries, or should
vendors anticipate service throughout the broader metropolitan area?
A: Transportation requests are primarily within the surrounding region, and vendors should
be prepared to provide service throughout the greater metropolitan area as needed. Most
trips are expected to fall within an approximate 30-mile radius.
Q: Does the District anticipate any long-distance transportation requests outside of
the immediate area, such as trips to specialized programs in neighboring districts?
A: See answer above. There are no known special programs.
Q: The RFP references behavioral safety training such as CPI or MANDT. Would the
District accept equivalent behavioral safety and student de-escalation training
programs that meet the same objectives if CPI or MANDT certification is not
specifically held by drivers?
A: Yes, the District will accept equivalent training programs, provided they cover
comparable content in student behavior management, de-escalation techniques, and
safety protocols. Vendors should clearly outline the training provided and how it aligns with
these objectives. These programs will be subject to review by our Director of Safety &
Security.
Q: The RFP indicates the District may inspect vehicles and driver records. Could the
District clarify whether these inspections are conducted on a scheduled basis or as
needed?
A: Inspections may be conducted on an as-needed basis, at the District’s discretion, to
ensure compliance with safety and contractual requirements.
Q: Can the District share how these transportation services are currently being
provided (e.g., contracted vendor, local taxi provider, or district-managed service)?
Additionally, what challenges or service gaps is the District hoping to address through
this RFP?
A: The District currently utilizes multiple contracted vendors to provide transportation
services. Through this RFP, the District seeks to establish partnerships with reliable, high-
quality vendors capable of delivering consistent service, to build long-term relationships
and improve overall service stability and coverage.
Q: Does the District anticipate awarding this contract to multiple vendors, and if so,
how are transportation requests typically allocated among awarded vendors?
A: Yes, the District anticipates awarding contracts to multiple vendors. Transportation
requests are generally assigned based on factors such as vendor availability, geographic
proximity, capacity, cost, and overall performance.
Q: If awarded, what timeframe does the District anticipate for onboarding and
initiating transportation services prior to the contract start in July 2026?
A: The anticipated contract start date is July 1, 2026. Vendors should be prepared to
complete onboarding requirements, including driver vetting, vehicle inspections, and
coordination with District staff, prior to this date, to ensure smooth transition and
uninterrupted service delivery at the start of the contract term.
Q: The RFP includes Form No. 1 – Cost for submitting pricing. In addition to completing
the required pricing form, would the District permit respondents to include an
additional pricing sheet to further explain their pricing structure (e.g., base trip fee
plus mileage model)?
A: Yes, respondents are encouraged to include supplemental pricing documentation if it
helps clarify their proposed rate structure, assumptions, or cost model. However, the
required pricing form must still be completed in full.
Q: This requirement appears twice on page 10. Can you confirm whether this is
intentional or if additional information was meant to be included? (Single-page
executive summary of vendor profile)
A: Thank you for bringing this to our attention. This requirement is only needed once. The
duplicate reference on page 10 may be disregarded.
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
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COMMERCE, DEPARTMENT OF
Bid Due: 6/12/2026
* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.