THE UNIVERSITY OF NORTH CAROLINA AT
CHAPEL HILL
3500 Administrative Office Building
104 Airport Drive
Chapel Hill, NC 27599
Request for Proposals (RFP) No.:
RFP11042025VLG
Title: Carolina Performing Arts The University of
North Carolina at Chapel Hill Website Redesign
Refer ALL inquiries regarding this RFP to:
Name: Veronica Green
Title: IT Services Category Manager
Email Address: veronica.green@unc.edu
NO PHONE CALLS PLEASE
Issue Date: 11/04/2025
Due Date and Time: 12/16/2025 by 12:00PM ET
OFFER
The University of North Carolina at Chapel Hill (the “University”) solicits offers for goods and/or services as
described in this solicitation. All offers received shall be treated as offers to contract as defined in 9 NCAC
06A.0102(12).
EXECUTION PAGE
In compliance with this Request for Proposals, and subject to all of the terms and conditions herein, the
undersigned offers and agrees to furnish any and all goods and/or services upon which prices are offered, at the
price(s) offered herein, within the time specified herein.
Failure to execute/sign offer prior to submittal shall render offer invalid. Late offers are not acceptable.
OFFEROR:
STREET ADDRESS:
P.O. BOX:
ZIP:
CITY, STATE & ZIP:
TELEPHONE NUMBER: TOLL FREE TEL. NO
PRINT NAME & TITLE OF PERSON SIGNING:
FAX NUMBER:
AUTHORIZED SIGNATURE:
DATE:
E-MAIL:
Offer valid for one hundred eighty (180) days from date of offer opening unless otherwise stated here: ____ days
ACCEPTANCE OF OFFER
If any or all parts of this offer are accepted, an authorized representative of the University shall affix its signature
hereto. Acceptance shall create a contract having an order of precedence as follows: special terms and
conditions specific to the RFP, if any; requirements and specifications of the RFP; the University Information
Technology (IT) Terms and Conditions; and the agreed portion of the awarded Vendor’s offer (including any Best
and Final Offer(s)). A copy of this acceptance will be forwarded to the awarded Vendor(s).
FOR UNIVERSITY USE ONLY
Offer accepted and contract awarded this date
, as indicated on attached certification,
by
(Authorized representative of University).
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THE UNIVERSITY OF NORTH CAROLINA
AT CHAPEL HILL
Request for Proposals No.:
RFP11042025VLG
______________________________________________________
For internal processing, including tabulation of proposals, provide your company’s electronic Vendor Portal (eVP)
Number. Pursuant to G.S. 132-1.10(b) this identification number shall not be released to the public. This page
will be removed and shredded, or otherwise kept confidential, before the procurement file is made available
for public inspection.
This page is to be filled out and returned with your proposal.
Failure to do so may subject your proposal to rejection.
______________________________________________________
Vendor Name
___________________________________________________
Vendor eVP Number
Note: For a contract to be awarded to you, your company (you) must be a North Carolina registered supplier in good standing. You
must enter the supplier number assigned through the electronic Vendor Portal (eVP). If you do not have a vendor number, register at
https://vendor.ncgov.com/vendor/login.
Electronic responses ONLY will be accepted for this solicitation.
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Table of Contents
1.0 Anticipated Procurement Schedule ............................................................................................. 5
2.0 Purpose of RFP...........................................................................................................................5
2.1 Introduction ............................................................................................................................ 5
2.2 RFP Document.......................................................................................................................5
2.3 Interpretation of Terms and Phrases ...................................................................................... 5
2.4 Contract Term ....................................................................................................................... 6
2.5 Contract Type.........................................................................................................................6
2.6 UNC System Institutions ........................................................ Error! Bookmark not defined.
2.7 Agency Background ............................................................................................................... 7
2.8 Problem Statement ................................................................................................................ 7
3.0 RFP Requirements and Specifications........................................................................................7
3.1 Scope of Work........................................................................................................................7
3.2 General Requirements and Specifications ............................................................................. 7
3.3 Security Requirements ........................................................................................................... 8
3.4 Business and Technical Requirements .................................................................................. 8
3.5 Business and Technical Specifications .................................................................................. 9
4.0 Cost of Vendor’s Offer...............................................................................................................11
4.1 Offer Costs ........................................................................................................................... 11
4.2 Payment Schedule ............................................................................................................... 11
5.0 Evaluation ................................................................................................................................. 11
5.1 Source Selection .................................................................................................................. 11
5.2 Evaluation Criteria ................................................................................................................ 12
5.3 Interviews, Oral Presentations, and/or Product Demonstrations .......................................... 12
5.4 Best and Final Offer (BAFO) ................................................................................................ 12
5.5 Possession and Review ....................................................................................................... 12
6.0 Vendor Information and Instructions ......................................................................................... 13
6.1 General Conditions of Offer..................................................................................................13
6.2 General Instructions for Vendor ........................................................................................... 14
6.3 Instructions for Offer Submission ......................................................................................... 16
7.0 Other Requirements and Special Terms ................................................................................... 19
7.1 Vendor Utilization of Workers Outside the United States ..................................................... 19
7.2 Financial Stability ................................................................................................................. 19
7.3 Vendor Exceptions; Additional Terms and Conditions ......................................................... 19
7.4 Resellers .............................................................................................................................. 20
7.5 Vendor’s Representations .................................................................................................... 20
7.6 Personnel ............................................................................................................................. 21
7.7 Security and Background Checks ........................................................................................ 21
7.8 Disclosure of Litigation ......................................................................................................... 21
7.9 Criminal Conviction .............................................................................................................. 22
7.10 Assurances .......................................................................................................................... 22
7.11 Confidentiality of Offers ........................................................................................................ 22
7.12 Project Management ............................................................................................................ 23
7.13 Meetings...............................................................................................................................23
7.14 Recycling and Source Reduction ......................................................................................... 23
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Attachment A: Definitions....................................................................................................................24
Attachment B: University Information Technology (IT) Terms and Conditions .................................... 25
Attachment C: Description of Offeror Form ......................................................................................... 38
Attachment D: Cost Form.................................................................................................................... 40
Attachment E: Vendor Certification Form............................................................................................41
Attachment F: Location of Workers Utilized by Vendor Form.............................................................. 42
Attachment G: References..................................................................................................................43
Attachment H: Certification of Financial Condition Form.....................................................................44
Attachment I: Requirements Checklist ............................................................................................... 45
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1.0 ANTICIPATED PROCUREMENT SCHEDULE
The table below shows the intended schedule for this RFP. The University will make every effort to adhere
to this schedule, but all dates and times are subject to change at the University’s sole discretion. All times
listed are in Eastern Time (ET).
Action
RFP Issued
Written Questions Deadline
University’s Response to Written
Questions / RFP Addendum Issued
Offer Deadline
Selection of Finalists
Interviews, Oral Presentations, and/or
Product Demonstrations
Contract Award
Contract Effective Date
Responsibility
University
Vendors
University
Vendors
University
Finalists
University
University
(no later than) Date and Time
November 4,2025
November 18, 2025, by 5:00 PM ET
Dember 2, 2025
December 16, 2025, by 12:00PM ET
TBD
TBD
TBD
TBD
2.0 PURPOSE OF RFP
2.1 INTRODUCTION
The purpose of this RFP is to solicit Offers for website redesign.
Carolina Performing Arts (CPA) is embarking on a comprehensive website redesign to modernize its digital
presence, enhance user experience, and optimize engagement across key audience segments. An
upgraded website will improve ticket sales, streamline content management, enhance discoverability of
performances and programs, improve marketing and display capabilities specific to campus and student
partner events, and integrate seamlessly with CPA’s CRM and ticketing systems. Additionally, improving
storytelling and crafting donor-specific journeys will be essential to increasing donor engagement and
philanthropic support. A redesigned website will provide clearer pathways for donors to understand CPA’s
impact, explore giving opportunities, and seamlessly contribute to the organization’s mission. This project
will be executed in collaboration with a selected web development vendor with expertise in WordPress and
Tessitura integrations. By executing this website redesign, CPA aims to create a digital platform that
enhances engagement, drives ticket sales, and solidifies its position as a leading performing arts
organization.
2.2 RFP DOCUMENT
This RFP is comprised of the base RFP document, any attachments, and any addenda released before
contract award. All attachments and addenda released for this RFP in advance of any contract award are
incorporated herein by reference.
2.3 INTERPRETATION OF TERMS AND PHRASES
This RFP serves two functions: (1) to advise potential Vendors of the parameters of the solution
being sought by the University; and (2) to provide (together with other specified documents) the
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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.