UDOT RFP- Toll Back Office System and Customer Service Center Support

Location: Utah
Posted: Dec 18, 2025
Due: Feb 27, 2026
Agency: State Government of Utah
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
  • R - Professional, Administrative and Management Support Services
Solicitation No: UDOT260065MP
Publication URL: To access bid details, please log in.
Project: UDOT RFP- Toll Back Office System and Customer Service Center Support
Ref. #: UDOT260065MP
Department: EXECUTIVE BRANCH AGENCIES - Utah Department of Transportation
Type: RFP
Status:
Open
Open Date: Dec 10th 2025, 8:00 AM MST
Questions Due Date: Jan 30th 2026, 5:00 PM MST
Contact Information: Mark Parry, mparry@utah.gov
Close Date: Feb 27th 2026, 5:00 PM MST

Project Description: NOTICE OF SOLICITATION HOLD- Due to yesterday's announcement, UDOT is currently evaluating whether or not any changes need to be made to this solicitation. Accordingly, the dates have been extended to allow for this analysis."
The Utah Department of Transportation, Procurement Services has issued this Request for Proposals (RFP) from qualified firms interested in providing Toll Back Office System and Customer Service Center Support.
Responders must note that there are standards and specifications required by the Utah Department of Transportation that must be followed.
Contract Award:
It is anticipated that this solicitation will result in a SINGLE CONTRACT AWARD.


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