Service Delivery

Agency:	DEPT OF DEFENSE
State:	District of Columbia
Type of Government:	Federal
Category:	D - Automatic Data Processing and Telecommunication Services
Posted:	Apr 12, 2024
Due:	May 10, 2024
Solicitation No:	832268923-2
Publication URL:	To access bid details, please log in.

Active

Contract Opportunity

Notice ID

832268923-2

Related Notice

Department/Ind. Agency

DEPT OF DEFENSE

Sub-tier

DEFENSE INFORMATION SYSTEMS AGENCY (DISA)

Office

IT CONTRACTING DIVISION - PL83

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General Information

Contract Opportunity Type: Sources Sought (Original)
All Dates/Times are: (UTC-04:00) EASTERN STANDARD TIME, NEW YORK, USA
Original Published Date: Apr 12, 2024 10:48 am EDT
Original Response Date: May 10, 2024 04:00 pm EDT
Inactive Policy: 15 days after response date
Original Inactive Date: May 25, 2024
Initiative:
- None

Classification

Original Set Aside:
Product Service Code: DE01 - IT AND TELECOM - END USER: HELP DESK; TIER1-2, WORKSPACE, PRINT, PRODUCTIVITY TOOLS (LABOR)
NAICS Code:
- 541513 - Computer Facilities Management Services
Place of Performance:
Washington , DC 20301

USA

Description

DISA J6 Endpoint and Global Service Center is seeking information from potential sources for Service Desk Management and support to include Tier I – Call Center, Tier II – Deskside and Remote, and Very Important Person (VIP); End User Account management; Unclassified and Classified Mobile; Boards, Commissions, and Task Force /Operational Service Request; Macintosh; Continuity Of Operations (COOP); Assistive Technology Support for Users with Disabilities; Software Asset Management (Optional); and Customer Engagement.

Attachments/Links

Contact Information

Contracting Office Address

BUILDING 3600 2300 EAST DRIVE
SCOTT AFB , IL 62225-5406
USA

Primary Point of Contact

Jacob Prange
jacob.m.prange2.civ@mail.mil
Phone Number 618-418-6090

Secondary Point of Contact

Mallory A. Moss
mallory.a.moss.civ@mail.mil
Phone Number 6184186450

History

Apr 12, 2024 10:48 am EDTSources Sought (Original)

Service Delivery

See also