Mental Health and Wellness for First Responders (#24HR001)

Agency: City of Prescott
State: Arizona
Type of Government: State & Local
Category:
  • R - Professional, Administrative and Management Support Services
Posted: Mar 29, 2024
Due: Apr 18, 2024
Publication URL: To access bid details, please log in.
Mental Health and Wellness for First Responders (#24HR001)
  • Q & A Deadline: April 9, 2024
  • Due Date: April 18, 2024, 2:00 PM

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Request for Proposal
For
Mental Health and Wellness for First Responders
MAYOR AND COUNCIL:
Phil Goode, Mayor
Connie Cantelme, Council Member
Lois Fruhwirth, Council Member
Ted Gambogi, Council Member
Brandon Montoya, Council Member
Eric Moore, Council Member
Cathey Rusing, Council Member
CITY CLERK:
Sarah Siep
Request for Proposals (RFP)
Mental Health and Wellness for First Responders
DESCRIPTION: The City of Prescott (City) is seeking proposals from qualified firms to
provide a comprehensive Mental Health and Wellness Program for the City’s first responders
to include mental health care, mental performance, awareness training, resiliency training,
peer support, stress debriefing, stress management and referral/navigation services. The
successful firm(s) will provide Mental Health and Wellness Program services, In a variety of
mediums, aimed to sustain and improve first responder health.
The City has approximately 200 first responders.
BID OPENING: Thursday, April 18, 2024, at 2:00pm City Council Chambers 201 N.
Montezuma Street, 3rd floor, Prescott, Arizona 86301
In accordance with local and State law, sealed bids will be received by the Office of the City
Clerk at 201 N. Montezuma Street, Suite 302, Prescott, Arizona 86301, until 2:00pm on
the date specified above, for the services specified herein. Bids will be opened and read aloud
at the above noted date, time, and location. Any bid received at or after 2:00pm on the
referenced date will be returned unopened.
The City of Prescott reserves the right to accept or reject any or all bids, and/or some or all of
the alternates bid, and waive any informality deemed in the best interest of the City and to
reject the bids of any persons who have been delinquent or unfaithful in any contract with the
City.
This solicitation, full submittal information and any addenda are available free of charge on
the City’s website at http://www.prescott-az.gov/business-development/purchasing/bid-
listings/.
PUBLISH: March 3 and 10, 2024
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Request for Proposals (RFP)
Mental Health and Wellness for First Responders
TABLE OF CONTENTS
I.
GENERAL INFORMATION........................................................................................................... 4
A. SCOPE OF WORK ................................................................................................................. 4
B. MINIMUM QUALIFICATIONS ............................................................................................... 5
C. SAFEGUARDING PERSONAL INFORMATION...................................................................... 6
D. PROPOSED PROJECT SCHEDULE ......................................................................................... 7
E. REQUESTS FOR INFORMATION............................................................................................ 7
II. SUBMITTAL REQUIREMENTS ................................................................................................... 7
A. PROPOSAL REQUIREMENTS ................................................................................................ 7
B. INSTRUCTIONS FOR SUBMITTAL FORMS............................................................................. 8
C. DISCLOSURE........................................................................................................................ 9
D. PROPRIETARY INFORMATION ............................................................................................. 9
E. DELIVERY OF SUBMITTALS ................................................................................................. 9
III. EVALUATION CRITERIA......................................................................................................... 10
IV. CONTRACT NEGOTIATION AND AWARD ............................................................................... 11
A. OVERVIEW......................................................................................................................... 11
B. AWARD OF CONTRACT...................................................................................................... 11
C. BASIC INSURANCE REQUIREMENTS .................................................................................. 11
V. TERM OF CONTRACT.............................................................................................................. 13
VI. TERMINATION OF CONTRACT ............................................................................................... 13
VIII. PROTEST POLICY ................................................................................................................... 14
IX. STANDARD INFORMATION ..................................................................................................... 14
Form A – Solicitation Response Cover Sheet.................................................................................. 28
FORM B – PRICE SHEET ..................................................................................................................... 29
FORM C – BID CERTIFICATION ......................................................................................................... 30
FORM D – NON-COLLUSION CERTIFICATE....................................................................................... 31
FORM E – CERTIFICATE OF OWNERSHIP.......................................................................................... 32
FORM F – BIDDER QUALIFICATIONS, REPRESENTATIONS AND WARRANTIES............................... 33
FORM G – PROPOSAL QUESTIONNAIRE ............................................................................................ 35
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I. GENERAL INFORMATION
The City of Prescott (City) is seeking proposals from qualified firms to provide a
comprehensive Mental Health and Wellness Program for the City’s first responders to include
mental health care, mental performance, awareness training, resiliency training, peer support,
stress debriefing, stress management and referral/navigation services. The successful firm(s)
will provide Mental Health and Wellness Program services, in a variety of mediums, aimed to
sustain and improve first responder health. First responders will include but not limited to the
Fire Department (FD), Police Department (PD), Prescott Regional Communication Center
(PRCC) and other special circumstances for the City of Prescott Human Resource department.
Multiple contracts may be awarded for the City to have a primary and secondary firm on hand.
The City has approximately 200 first responders.
A. SCOPE OF WORK
Awarded Firm shall provide the following services:
Annual electronic mental health assessments to be provided and completed by each
employee prior to their scheduled counseling appointment.
Annual mental wellness counseling sessions for all employees to be 45 – 60
minutes each and to include the following:
o Intake interview conducted by a certified mental healthcare provider.
o Review initial assessments and outcomes.
o Review high-stress incident logs for each employee.
o Overall mental health evaluation.
o Make final recommendations for mental health and resilience wellness
plan.
o Make longitudinal assessments based on each annual evaluation.
Personalized wellness plan to be created for each employee.
Employee Assistance Programs (EAP) provide referrals based on interviews and
evaluations with employees. (The first 12 visits, per incident, through EAP are
free.)
o Serve as a triage point to ensure that the City of Prescott complies with
applicable laws and regulations, such as the Craig Tiger Act, while
maximizing utilization of case-appropriate care, insurance, and referrals.
Provide clinical supervision for peer support teams for both Prescott PD and
Prescott Fire to include, at a minimum:
o Quarterly clinical meetings to discuss trends
o Ongoing training to meet state and peer support program guidelines
Provide interactions between public safety personnel and clinicians on an annual
basis, such as ride-a-longs, Q&A sessions, and participation on interview panels
and appearances at department events.
Provide, as needed, 24 hours a day 7 days a week counseling for first responders,
peer support, stress debriefing, stress management and referral/navigation services.
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o Intake interview conducted by a certified mental healthcare provider.
o Review initial assessments and outcomes.
o Review high stress incident logs for each employee.
o Overall mental health evaluation.
o Make final recommendations for mental health and resilience wellness
plan.
o Make longitudinal assessments based on each annual evaluation.
o Availability to respond to requests for in-person mediation and navigation
of counseling-related issues.
All health records for employees shall be maintained in HIPAA compliance.
Craig Tiger Act benefits management assistance to be provided to employees as
needed, based on interviews and outcomes.
Counseling space may be provided by the City.
App Submittal for employees
Telehealth Meetings may be considered as an option.
Fit-for-duty evaluations and pre-employment evaluations for PD, FD and PRCC.
Independent Medical Exams – facilitate any needs for an IME based on requests
from Human Resources as required by Workman’s Compensation.
Training Sessions for First Responders to include handouts and information
documentation, to include but not limited to:
o CISDs
o Craig Tiger Act
o Sudden death of a PD/FD/PRCC member
o Traumatic death to an employee(s) family member.
o Significant injury to an employee during their work duties.
o Significant loss of life from an emergency incident that an employee
directly responded to.
o Employee declaring or acting upon suicidal ideations.
o Provide consultation and general advisement to the City of Prescott human
resources department, FD, PD, and PRCC.
o Peer mental health oversite/support Trainings
B. MINIMUM QUALIFICATIONS
Responding firms must meet the following minimum qualifications:
Services and providers should meet National Fire Protection Agency (NFPA)
1500 and NFPA 1582 standards, most recent edition.
Firm shall have at least three (3) years of experience providing mental health care
to first responders and be able to demonstrate culturally competent care.
Firm must be licensed and credentialed in the State of Arizona to provide clinical
mental health services.
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