Webmaster Services

Agency:	City of Antioch
State:	California
Type of Government:	State & Local
Category:	Q - Medical Services
Posted:	Feb 26, 2024
Due:	Mar 12, 2024
Solicitation No:	RFQ-02022024
Publication URL:	To access bid details, please log in.

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REQUEST FOR QUALIFICATIONS (RFQ)

WEBMASTER SERVICES

REQUEST FOR QUALIFICATIONS

Request for Qualifications

Webmaster Services

Kwame Reed

Acting City Manager

Alan Barton

Information System Director

Friday February 2, 2024

For more information concerning this opportunity contact:

Alan Barton, Information Systems Director, abarton@antiochca.gov

REQUEST FOR QUALIFICATIONS

TABLE OF CONTENTS

I. BACKGROUND

II. PURPOSE OF RFQ

III. CITY OBJECTIVES

IV. EXISTING WEBSITE

V. SELECTION PROCESS

VI. TIMELINE

VII. SUBMITTAL REQUIREMENTS

VIII. SUBMITTAL DEADLINE FOR PROPOSALS

IX. RFQ SCHEDULE OF EVENTS

REQUEST FOR QUALIFICATIONS

I. Background

Antioch has a history that starts before California became a state. The area was originally settled

in the late summer of 1850 and incorporated as a City in 1872. Located on the banks of the San

Joaquin River and being the second largest City in Contra Costa County with a population of

over 115,000; the City offers endless outdoor activities and is a thriving business hub.

Families with dreams of homeownership come to Antioch for its beautiful neighborhoods, parks,

and natural beauty. Land remains plentiful and affordable, compared with other parts of the Bay

Area. Antioch is one of the few Bay Area communities that offers naturally affordable housing.

The pace of development in Antioch has spurred activity for the healthcare industry, financial

and insurance institutions, contractors, and other types of businesses. Increased development has

created increased employment in schools, hospitals, and other local service sectors. Bringing

quality jobs to Antioch is one of the City Council and Communities priorities.

The City of Antioch was incorporated in February 1872 as a General Law City and operates

under a Council-Manager form of government. Policymaking and legislative authority is vested

in a five-member City Council consisting of a Mayor and four Council Members. The four

Council Members are elected to four-year overlapping terms. The Mayor is directly elected to a

four-year term. The Council appoints the City Manager, City Attorney, and members of advisory

committees.

The City's website (www.antiochca.gov and related domains) was originally released in 1999 and

has gone through several redesigns, culminating in the current website released in 2019 and

currently hosted on Amazon Web Servers.

As described in this RFQ, the City wishes to select a vendor to provide webmaster services,

website hosting services, and ongoing support and maintenance. The website will be the official

website of the City and will maintain its domain name of www.antiochca.gov.

II. Purpose of RFQ

The purpose of this Request for Qualifications (RFQ) is to identify and select a vendor with a

proven record of accomplishments, with at least 10 years of experience, in the planning,

development, implementation, support, administering and hosting of government web

environments. The selected vendor must be capable of providing all services, including ongoing

hosting and administration, to support a state-of-the-art website. In addition, the vendor must offer

a robust content management system (CMS) that allows City staff to easily update website content.

The City desires a single vendor for all services identified in the RFQ.

The City is seeking a vendor that will take full responsibility and ownership for all aspects of the

City’s web environment, including intranet, i.e. a Webmaster, CMS, and related hosting. The

scope of services should include all software, hardware, training, and other services required to

support the implementation, support, administration, and ongoing hosting of the site. As a

minimum, the vendor services should include, but not limited to, the following:

 Design and configuration.

REQUEST FOR QUALIFICATIONS

 Interfaces to City data/systems.

 Implementation consulting.

 Administrative and staff training.

 Content migration and conversion.

 Testing

 Documentation.

 Project management.

 Reporting.

 Hosting, via nationally recognized hosting services, such as Amazon Web Services,

Google etc.

 Senior Server Administration.

 Expert Web Developer, Designer, and Programmer.

 Convert, upload, and maintain the public archive of Agendas, Staff Reports and Minutes

for City Council and Boards and Commissions.

 Public notification system of Agenda’s and announcements.

 Provide and manage live streaming of City Council Meetings.

 Index City Council Agenda, links to staff reports, and adding bookmarks of each agenda

item into archived videos.

 Manage City’s online calendar.

 Continuous monitoring of City’s websites.

 Manage the multitude of City’s domain names, and security certificates.

 Provide and maintain best of industry website cyber security measures.

 Ongoing maintenance and operations support.

 Searchable PDF files.

 Website ADA compliance.

 Robust and intelligent sitewide search capabilities.

III. City Objectives

The major priorities of the City’s website are to:

 Increase economic development.

 Promote community events.

 Communicate information efficiently and effectively.

 Promote a self-service government.

The objective of this RFQ is to establish a long-term, multi-year, relationship with a vendor

capable of supporting the City’s current and future needs and committed to the constant evolution

of the proposed solution and hosting services.

The City’s web environment should strengthen the relationship between the City and

This is the opportunity summary page. You are currently viewing an overview of this opportunity and a preview of the attached documentation. For more information, please visit the Publication URL Web page.

Bid Number	Open Date	Close Date	Close Time	Description	RFP/Bid Doc	Addendum
RFQ-02022024	2/02/24	3/12/24	2 PM	Webmaster Services Response to questions

Webmaster Services

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