Interpretation and Translation Services

Agency:	Marin County
State:	California
Type of Government:	State & Local
Category:	R - Professional, Administrative and Management Support Services
Posted:	Sep 6, 2023
Due:	Oct 11, 2023
Solicitation No:	2836
Publication URL:	To access bid details, please log in.

Category:	Professional Services
Proposal Number:	2836
Location:	County of Marin
Issue Date:	September 6, 2023
Project Description:	The County of Marin seeks responses from firms with experience in providing culturally competent language services, including document translation, in-language facilitation, and other related language services to assist the County in meeting the language access needs as needed. The County of Marin is seeking a contractor to provide customer support tools and services, electronic or web based instructional materials and specialized curriculum including training to county staff to address county needs such as building permits, business licenses, domestic violence response, emergency preparedness and disaster relief, immigrant right issues, law enforcement and legal terms, medical and mental health terms, social services, tax/real estate terms and victim assistance skills.
Project Information:	RFP 2836 Final [PDF]
Prebid Conference Information:	There will be optional virtual pre-proposal conference scheduled by the County. This conference should be approximately 1-2 hours long. Date/Time: Wednesday, September 20, 2023@ 02:00 pm Location: MICROSOFT TEAMS
Question Submittal Date:	09/27/23 2:00 AM
Submission Due By:	10/11/23 2:00 AM
Contact:	Email
Delivery Address:	Electronic bids can be submitted on the Bid Express website. If submitting paper bids, submit to: Marin County Department of Public Works Procurement Division 3501 Civic Center Drive - Room #304 San Rafael, CA 94903

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PROCUREMENT DIVISION

THE MARIN COUNTY ADMINISTRATOR’S OFFICE

REQUEST FOR PROPOSAL (RFP) 2836

INTERPRETATION AND TRANSLATION SERVICES

September 06, 2023

On behalf of the Marin County Administrator’s Office the Marin County Procurement Division is

seeking to contract for Interpretation and Translation Services as described in this solicitation.

Proposal packages will be received through Wednesday, October 11, 2023 UNTIL 2:00 PM local

time, at the Marin County Procurement Division, 3501 Civic Center Drive Room 304, San Rafael,

CA 94903 or through Bid Express®.

Any proposer who wished their proposal to be considered is responsible for making certain that

the completed proposal, including all RFP documents, is received in the Procurement office by

the proper time. Proposals received after the scheduled submittal deadline will be returned

unopened.

Copies, alternative formats and auxiliary aids of this RFP will be made available upon request by

contacting David Lawlor in the Procurement Division at DLawlor@marincounty.org.

The County of Marin does not discriminate on the basis of race color, religion, creed, sec, age,

marital status, national origin, mental or physical disability, political belief or affiliation, veteran

status, sexual orientation, gender identity (including gender expression), genetic information,

and any other class of individuals protected from discrimination under state or federal law in

any of its activities or operations. This includes, but is not limited to, hiring and firing of staff,

selection of volunteers and vendors, and provision of services. We are committed to providing

an inclusive and welcoming environment for all members of our staff, clients, volunteers,

contractors, subcontractors, vendors and clients.

The County of Marin is committed to developing and supporting diverse, equitable,

and inclusive values within all aspects of its operations. By conducting business for or

with the County, you are representing your commitment to rejecting inequities in

employment, services, and practices by ensuring fair and equitable treatment for all.

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Table of Contents

PROJECT INFORMATION ...................................................................................................... 5

Background ........................................................................................................................... 5

General Conditions................................................................................................................6

Submittal Requirements ....................................................................................................... 6

Contract Term ....................................................................................................................... 6

Pricing ................................................................................................................................... 6

Minimum Qualifications/Experience Requirement ............................................................... 7

SCOPE OF WORK.................................................................................................................. 8

Project Specifics .................................................................................................................... 8

Additional Requirements .................................................................................................... 11

Key Goals/Capabilities.........................................................................................................12

Technical Requirements ...................................................................................................... 13

Exhibit A – Scope of Services (Required) ............................................................................ 15

Exhibit B – Cost Summary/ Schedule of Proposed Fees...................................................... 17

SOLICITATION DOCUMENTS TO BE RETURNED................................................................... 23

EXCEPTIONS TO THE SCOPE OF WORK ............................................................................... 24

OFFER ................................................................................................................................ 25

REFERENCES AND PERFORMANCE ..................................................................................... 26

STATEMENT OF QUALIFICATIONS ...................................................................................... 27

DEBARMENT AND SUSPENSION CERTIFICATION ................................................................ 28

NON COLLUSION DECLARATION ........................................................................................ 29

LOCAL BUSINESS PREFERENCE CERTIFICATION................................................................... 30

WORKFORCE PREFERENCE CERTIFICATION ........................................................................ 31

INSTRUCTIONS TO PROPOSERS.......................................................................................... 32

General Project Description ................................................................................................ 32

Pre-Proposal Conference .................................................................................................... 32

Solicitation Questions ......................................................................................................... 32

Submittal Requirements ..................................................................................................... 32

Timeline of Events ............................................................................................................... 34

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Opening of Proposals .......................................................................................................... 34

Informed Proposers/ Examination of Documents ............................................................... 34

Nomenclatures .................................................................................................................... 35

Interpretation, Correction ................................................................................................... 35

Prices, Negotiations and Mistakes ...................................................................................... 35

Withdrawal of Proposal.......................................................................................................35

Terms of the Offer...............................................................................................................35

GENERAL PROVISIONS ....................................................................................................... 36

Responsible Parties ............................................................................................................. 36

Award of Contract ............................................................................................................... 36

Award Evaluation Criteria ................................................................................................... 36

Preferences ......................................................................................................................... 37

Supplier Performance Management Program (SPMP) ........................................................ 38

Addenda .............................................................................................................................. 38

Change Orders .................................................................................................................... 38

Invoicing and Payment ........................................................................................................ 38

Assignment and Subcontracting..........................................................................................39

Force Majeure ..................................................................................................................... 39

Nondiscriminatory Employee .............................................................................................. 39

Fair Employment Provisions ................................................................................................ 39

Cancellation of Contract......................................................................................................40

Termination for Default – Time Extension for Delay ........................................................... 40

Termination for Convenience..............................................................................................41

Nuclear Free Zone ............................................................................................................... 41

Damages.............................................................................................................................. 41

Living Wage ......................................................................................................................... 41

Cooperative Agreement ...................................................................................................... 42

Joint Procurement...............................................................................................................42

Independent Proposer ........................................................................................................ 42

Non-Appropriation of Funds ............................................................................................... 42

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Compliance or Deviation to Specifications .......................................................................... 43

Governing Laws ................................................................................................................... 43

Insurance............................................................................................................................. 43

Debarment and Suspension Certification............................................................................44

Conformity with Law and Safety ......................................................................................... 44

Attorney’s Fees ................................................................................................................... 45

Proposer Agreement to Terms and Conditions ................................................................... 45

Right to Audit ...................................................................................................................... 45

California Public Records Act (CPRA) ................................................................................... 45

Taxes ................................................................................................................................... 45

Tax, California Non-Resident Income and Franchise Tax Withholding ................................ 46

ATTACHMENT A – PROFESSIONAL SERVICE CONTRACT (SAMPLE)...................................... 47

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PROJECT INFORMATION

Background

The County of Marin seeks CONTRACTOR(S) to provide as needed translation and other

language services, including language facilitation, and other related services. Marin County

and the greater Bay Area is a diverse metropolitan center in which over 163 different

languages are spoken. Immigrants are the fastest growing population subset in Marin

County. According to 2000 Census data, Latinx made up 11 percent of Marin’s population;

people of color totaled 16 percent. By 2008, the American Community Survey estimated the

Latinx population of Marin had grown to 13.6 percent. From 1990 to 2000, Caucasians in

Marin decreased from 88.7 percent to 84 percent, further dropping in 2008 to an estimated

81 percent. The Black population grew by 2.1 percent between 1990 and 2000, then by an

additional estimated 10 percent by 2008; Asian/Pacific Islanders grew by 22 percent in the

1990s and then again by 24 percent by 2008 estimates; and percentage of Latinx residences

in the overall population grew by 60 percent in the 1990s, then again by 23 percent by 2008

estimates.

The new immigrant population is centered mostly in the Canal area. While the majority of

Marin County is mostly Caucasian, the largest city of Marin, San Rafael, is 23 percent Latinx

according to the 2000 Census. The Canal area houses 12,000 residents, 70 percent of whom

are of Latin origin, within two square miles. In fact, almost half of the Latinxs in Marin

County live in the Canal area. Some community advocates assert that this population is

significantly undercounted by the U.S. Census due to the high percentage of immigrants and

believe that the 6.6 percent of the countywide population listed as below the poverty line is

both under-reported and heavily concentrated in the Canal.

According to a study conducted by the Marin Community Foundation, 57% of the Canal’s

population speaks no English at home. Of this population, 41% speak Spanish, 9% speak

Asian/Pacific Island languages and 7% speak other languages. In 2000, about 20% of Marin

County’s population spoke a language other than English at home, compared to 23% in the

2006-2008 estimates. The Latinx community accounts for 16% of Marin’s population, and

approximately 12% of Marin’s population aged five years or older (nearly 30,000 people)

speaks Spanish. It is the most common language spoken in the county after English, and the

Latinx population in Marin.

Language access for Limited English Proficient (LEP) individuals is mandated by federal, state,

and local law. According to Title VI of the Civil Rights Act of 1964, The U.S. Supreme Court

ruling in Lau v. Nichols, 414 U.S. 563 (1974), Government Code § 11135, and Dymally-

Alatorre Bilingual Services Act language access is a civil right and one of the key paths to full

and meaningful participation in a democracy.

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Interpretation and Translation Services

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