Operating Children's Crisis Stabilization and Residential Programs

Agency:	Santa Cruz County
State:	California
Type of Government:	State & Local
Category:	G - Social Services
Posted:	Oct 17, 2023
Due:	Nov 17, 2023
Solicitation No:	23Q2-001
Publication URL:	To access bid details, please log in.

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COUNTY OF SANTA CRUZ

General Services Department

Purchasing Division

701 OCEAN STREET, SUITE 330, SANTA CRUZ, CA 95060-4073

(831) 454-2210 FAX: (831) 454-2710 TDD/TTY: 711

______________________________________________________________________

COUNTY OF SANTA CRUZ, CALIFORNIA

Request for Qualifications (RFQ) #23Q2-001

FOR

OPERATING CHILDREN’S CRISIS STABILIZATION AND RESIDENTIAL PROGRAMS

Question Deadline

Submittal Deadline

Submittal Location

Contact Person

5:00 PM; Pacific time, OCTOBER 27, 2023

Submit questions by email to Contact Person

3:00 PM, Pacific Time, NOVEMBER 17, 2023

Proposal must be submitted by this Deadline.

General Services Department - Purchasing Division

701 Ocean Street, 3rd floor, Room 330

Santa Cruz, CA 95060

MARALISE HOWZE, Buyer

Email: maralise.howze@santacruzcountyca.gov

Phone (831) 454-2723

Fax (831) 454-2710

COUNTY OF SANTA CRUZ

RFQ# 23Q2-001 Childrens Crisis Programs

TABLE OF CONTENTS

Section Section Title

Invitation

Instructions to Respondents

2.1

Preparation of RFQ Response

2.2

RFQ Documents

2.3

RFQ Process Schedule

2.4

Submission of RFQ Response

2.5

Team Presentations

2.6

Late Responses

2.7

Point of Contact

2.8

References

2.9

RFQ Evaluation Criteria

2.10

Reservations

2.11

Notification of Withdrawals of RFQ Responses

2.12

Interpretation

2.13

Compliance

2.14

Qualifications

2.15

Addenda

2.16

Proprietary Information

2.17

Cost Liability

Scope of Work

3.1

Purpose of Work

3.2

Location of Work

3.3

Required Services for Crisis Stabilization and Residential

Services

3.4

Scope of Services – Crisis Stabilization Program

3.5

Scope of Services – Crisis Residential Program

3.6

General Requirement

Official RFQ Response Form

Exhibits

Respondent Fact Sheet

Customer References

Insurance Requirements

Non-Collusion Declaration

6 Attachments

Attachment 1: Independent Contractor Agreement (ICA) Sample

page 2 of 30

Page

COUNTY OF SANTA CRUZ

RFQ# 23Q2-001 Childrens Crisis Programs

page 3 of 30

SECTION I - INVITATION

The County of Santa Cruz Health Services Agency, Behavioral Health Services Division (BHSD)

invites statements of qualification from Qualified Providers to provide administration and

operation for the following clinical programs: Santa Cruz County Children’s Crisis Stabilization

and Residential Programs. The response to this solicitation will be in the form of a Statement of

Qualifications (SOQs). The County prefers a single vendor for both the Crisis Stabilization

(CSP) and Crisis Residential Program (CRP).

The performance period of an ensuing contract is 5 years with the possibility of one or more 5-

year extensions for consultants performing satisfactorily.

The BHSD currently provides community-based services to approximately 2,000 minors and

5,000 adults annually through its continuum of care. The County has developed a continuum of

care to provide a broad range of services for County residents who experience significant

disruptions in their mental health and require intensive interventions. Children and teens under

age 18 who are in the most need of support will be referred to crisis stabilization services. The

crisis stabilization unit can accommodate up to 8 chairs. The residential treatment program, with

spaces of up to sixteen beds, will be available to restore children and teens under age 18 to a

more stable level of functioning and to provide extensive support.

The facility, currently being renovated specifically for this use, is located at 5300 Soquel Avenue

in the unincorporated area of the County. The facility encompasses 24,740 net sq. ft., of which

about 11,320 sq. ft. on the first floor is available for the Crisis Stabilization Program (CSP), and

about 14,870 sq. ft. on the second floor for the Crisis Residential Program (CRP). The facility is

located approximately half a mile from the Dominican Hospital and eleven miles from

Watsonville Community Hospital. Hospital emergency departments, local law enforcement

agencies, and County Behavioral Health staff or designees may refer children for services.

Individuals admitted to either program include Medi-Cal beneficiaries and individuals who are

indigent/uninsured or who are privately insured.

Santa Cruz County has a population of 267,792 (2021 US Census Bureau estimate) and is

located on California’s central coast. The County of Santa Cruz geographically is the second

smallest county within the State of California, yet it has one of the largest unincorporated area

populations. Most of the health and mental health-related services are in the cities of Santa

Cruz and Watsonville. There are two emergency departments in operation in the County:

Dominican Hospital in Santa Cruz and Watsonville Community Hospital in Watsonville.

COUNTY OF SANTA CRUZ

RFQ# 23Q2-001 Childrens Crisis Programs

page 4 of 30

SECTION 2 - INSTRUCTIONS TO RESPONDENTS

2.1 Preparation of RFQ Response

Respondents shall submit the completed Request for Qualifications (RFQ) response with

required exhibits, attachments and explanatory materials, as applicable, as specified

herein. No oral, telegraph, telephone, facsimile or electronic responses will be accepted.

Response must be completed in ink, typewritten, or word-processed as specified herein.

2.2 RFQ Documents

Refer to Section 4- Official RFQ Form

2.3 RFQ Process Schedule

The anticipated RFQ Process Schedule follows. The County may change these dates

and/or the RFQ process if deemed necessary.

Activity

Date

Release RFQ

October 17, 2023

Advertise RFQ Sentinel

October 16 & October 23, 2023

Deadline to submit questions

October 27, 2023

Dissemination of Answers

November 3, 2023

Deadline for Response

November 17, 2023

Evaluation

November-December 2023

Interviews (at County discretion)

November-December 2023

Final Ranking

December 2023

2.4 Submission of RFQ Response

A. Submit one (1) original signed in blue ink and one (1) electronic copy (USB drive) of

the completed RFQ response as specified herein.

B. RFQ Responses shall be delivered in a sealed envelope or box clearly marked as:

RFQ #23Q2-001 by November 17, 2023, at 3:00 p.m., Pacific Time addressed to:

County of Santa Cruz GSD - Purchasing Division

Attn: Maralise Howze

701 Ocean St., Room 330

Santa Cruz, CA 95060

2.5 Team Presentations

The evaluation team may determine presentations are necessary to fully access

Respondents’ qualifications. Respondents shall be required to participate in these

presentations to qualify for consideration.

2.6 Late Responses

Respondents shall be responsible for the timely delivery of their RFQ responses.

Responses received after November 17, 2023 at 3:00 p.m., Pacific Time will be returned

unopened.

2.7 Point of Contact

All questions regarding this RFQ shall be submitted in writing to the Contact Person or

their authorized designee. No other individual has the authority to respond to any

questions on behalf of the County. Failure to adhere to this process may disqualify the

Respondent.

COUNTY OF SANTA CRUZ

RFQ# 23Q2-001 Childrens Crisis Programs

page 5 of 30

2.8 References

A. Respondent shall complete and submit Exhibit B – References.

B. County reserves the right to check any or all references as below:

1. Necessary to assess a Respondent’s performance; and

2. Explicitly specified in the RFQ response or that result from communication with

Respondent’s references or other entities involved with similar or other projects,

including other industry sources and users of similar services known to County.

C. County expects contact information to be current and contacts to be reachable. Please

verify that contact information for references is current.

2.9 RFQ Evaluation Criteria

A. It is the County’s intent to select the most responsive and responsible Respondent(s)

that offer(s) the County the best value and experience, based on an analysis involving

several criteria, including but not necessarily limited to the following:

. Evaluation Criteria

Points

1. Completeness of Response

(Pass/Fail)

2. Completed Non-Collusion Declaration

(Pass/Fail)

3. Demonstrated Experience -Technical expertise of the main

firm and sub-consultants to perform the services requested

4. Scope of Services-Description of services their firm provides and

services that will be subcontracted to fulfill Ancillary Services

5. Experience/Qualifications of Key Personnel-List of key team

members, proposed staffing to execute project team’s

responsibilities, and org chart of staffing proposed

Management Approach-Describe how you will meet the

philosophy and program goals stated in Scope of Services

Quality Assurance/Quality Control Program-Describe your

quality assurance/quality control program

Demonstrated Ability to Adhere to Budgets and Schedules-

Demonstrate that you have systems in place to manage costs,

budgets, and to meet program milestones

Local Presence-Demonstrate your familiarity with Santa Cruz

County and an estimate of miles staff will be traveling to the

facility

References (Exhibit B)

Total

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Operating Children's Crisis Stabilization and Residential Programs

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