24-057 IS Security Operations Center Services
| Agency: | St. Charles County |
|---|---|
| State: | Missouri |
| Type of Government: | State & Local |
| Category: |
|
| Posted: | Feb 8, 2024 |
| Due: | Feb 28, 2024 |
| Solicitation No: | RFP 24-057 |
| Publication URL: | To access bid details, please log in. |
Attachment Preview
LEGAL NOTICE
REQUEST FOR PROPOSAL
RFP 24-057
For
IS Security Operations Center Services
For
ST. CHARLES COUNTY GOVERNMENT
ST. CHARLES, MISSOURI
St. Charles County is seeking proposals from qualified IT service providers to provide our
County with IS Security Operations Center Services. The County reserves the right to terminate
the RFP process for any reason at any time and post notification of such decision on the same
website where this RFP is posted. Check the County’s website frequently for updates and any
notifications that may be issued pertaining to this RFP.
Contents
ARTICLE 1 - INTRODUCTION AND PROPOSAL SUBMITTAL TERMS..................... 4
ARTICLE 2 - CERTIFICATIONS BY OFFEROR ........................................................... 6
ARTICLE 3 – BACKGROUND AND RFP/PROPOSAL TIMELINE ............................... 7
1. RFP Purpose: ........................................................................................................ 7
2. Background: ......................................................................................................... 7
3. RFP and Submittal of Proposals Timeline:............................................................. 7
ARTICLE 4 – SCOPE OF WORK, SPECIFIC SERVICES, CONTRACT PERIOD......... 8
1. Scope of Work:...................................................................................................... 8
2. Specific Services: ................................................................................................... 8
3. Assumptions:......................................................................................................... 9
4. Change Control Procedures:.................................................................................. 9
5. Contract Period: ................................................................................................... 9
6. Renewal: ............................................................................................................... 9
ARTICLE 5 – SUBMISSION OF PROPOSAL AND MANDATORY ELEMENTS......... 10
1. Submission of Proposals: ..................................................................................... 10
2. Mandatory Elements: .......................................................................................... 10
3. Proposal Life:...................................................................................................... 12
4. Proposals Subject to Open Records Law: ............................................................. 12
5. Clarification of RFP Terms: ................................................................................ 13
6. Interview Conference: ......................................................................................... 13
7. Official Position of the County:............................................................................ 13
8. Mandatory Documentation for Responsive Proposal:........................................... 14
ARTICLE 6 –EVALUATION FACTORS AND PROCESS ............................................ 16
1. Evaluation Criteria: ............................................................................................ 16
2. Evaluation Process: ............................................................................................. 16
ARTICLE 7 - GENERAL TERMS AND CONDITIONS ................................................. 17
1. Agreement Components: ..................................................................................... 17
2. Status as Independent Contractor: ...................................................................... 17
3. Subcontractors: ................................................................................................... 18
4. Employment of Unauthorized Aliens Prohibited: ................................................. 18
6. Law of Missouri to Govern: ................................................................................. 19
7. Venue: ................................................................................................................ 19
8. Ownership of Records: ........................................................................................ 20
9. Release to Public/Confidentiality: ........................................................................ 20
10. Conflict of Interest: ............................................................................................. 20
11. Indemnification:.................................................................................................. 20
RFP 24-057 IS Security Operations Center Services
Page 2 of 52
Proposal Response from (please complete)
________________________________________
Name of Company or individual
12. Insurance: ........................................................................................................... 20
13. Non-Appropriation: ............................................................................................ 21
14. County’s Right to Terminate for Convenience: .................................................... 21
15. Examination of Records (Exhibit H): ................................................................... 21
16. Veteran Friendly Employment Policy: ................................................................. 22
Pricing Page................................................................................................................... 23
Exhibit A ....................................................................................................................... 24
Exhibit B ....................................................................................................................... 31
Exhibit C ....................................................................................................................... 32
Exhibit D ....................................................................................................................... 35
Exhibit E ....................................................................................................................... 36
Exhibit F........................................................................................................................ 37
Exhibit G ....................................................................................................................... 38
Exhibit H ....................................................................................................................... 39
Exhibit I ........................................................................................................................ 40
Exhibit J ........................................................................................................................ 45
Exhibit K ....................................................................................................................... 52
RFP 24-057 IS Security Operations Center Services
Page 3 of 52
Proposal Response from (please complete)
________________________________________
Name of Company or individual
ARTICLE 1 - INTRODUCTION AND PROPOSAL SUBMITTAL TERMS
St. Charles County, Missouri, is hereby issuing this Request For Proposal (RFP) 24-057 IS
Security Operations Center Services seeking and inviting proposals from firms that are
qualified, able, and willing to provide the services described herein to St. Charles County, Missouri
(“County”).
Proposal Instructions
The electronic version of this RFP is available upon request. The document was created in
Microsoft Word for Windows. The Purchasing Office does not guarantee the completeness and
accuracy of any information provided on the electronic version. Therefore, Consultants are
cautioned that the hard copy of this RFP on file in the Purchasing Office governs in the event of a
discrepancy between the information contained in or on the electronic version and that which is
on the hard copy.
One [1] signed original and one [1] signed copy of the proposal, along with an electronic copy
provided on a USB storage device must be received in a sealed envelope plainly marked “RFP
24-057 IS Security Operations Center Services” with the due date and time of the proposal in
the lower left corner of the envelope.
An authorized representative of the company/person submitting the proposal must sign the
proposal, in blue ink. All prices and notations must be in blue ink or typewritten on the attached
form. Mistakes must be crossed out, corrections typed adjacent and must be initialed in blue ink
by the person signing the proposals.
Proposals must be submitted to the St. Charles County Finance Department, 201 North
Second Street Room 541 St. Charles MO 63301 prior to 02/28/2024 at 10:00 am.
Time is of the essence for responding to the RFP within the submission deadlines. All proposals
will be considered final. No additions, deletions, corrections, or adjustments will be accepted after
the time of proposal opening.
Sealed proposals received after the designated time of the receipt of the sealed proposals will be
considered as “Void” and will not be opened.
The County reserves the right, in its sole discretion, to reject any and all proposals, or parts of any
proposal, for any reason whatsoever and waive technicalities.
The County will only accept proposals that are responsive to the RFP and are prepared and
submitted in compliance with the requirements set forth in this RFP.
The County will not award any proposal to an individual or business having any outstanding
amounts due from a prior Contract or business relationship with the County or who owes any
amount(s) for delinquent Federal, State or Local taxes, fees, and licenses.
RFP 24-057 IS Security Operations Center Services
Page 4 of 52
Proposal Response from (please complete)
________________________________________
Name of Company or individual
The successful Consultant is specifically denied the right of using in any form or medium the
names of St. Charles County or any other public agency of St. Charles County Government for
public advertising unless express written permission is granted.
Award will be made to the responsive Consultant with the highest score upon evaluation of all
criteria as set forth in this RFP.
Proposal Inquiries
All questions or clarifications concerning this RFP must be submitted in writing via E-mail to:
Brandy Mabry, Purchasing Coordinator
St. Charles County Government
Finance Department
201 North Second Street
St. Charles, Missouri 63301
bmabry@sccmo.org
For questions or inquiries concerning the specifications please contact:
Cory Conway, Operations Manager
St. Charles County Government
Information Systems Department
201 North Second St. Room 313
St. Charles, Missouri 63301
cconway@sccmo.org
The RFP number and title shall be referenced on all correspondence.
All questions must be received no later than 2:00 PM on 02/14/2024. Any question received after
this deadline may not be answered.
Responses to questions/clarifications will be provided by 3:00 PM on 02/21/2024, and
placed on the County’s website http://www.sccmo.org/Bids.aspx . Check this website frequently
for updates and any addendum that may be issued.
Prohibited Communication
Contact with any representative, other than through the procedure outlined in the section titled
“Proposal Inquiries”, concerning this request is prohibited PRIOR TO PROPOSAL OPENING.
Representative shall include, but not be limited to, all elected and appointed officials, and
employees of St. Charles County and their Agents within St. Charles County.
Any Consultant engaging in such prohibited communications prior to Proposal Opening may
be disqualified at the sole discretion of St. Charles County.
RFP 24-057 IS Security Operations Center Services
Page 5 of 52
Proposal Response from (please complete)
________________________________________
Name of Company or individual
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For more information, please visit the Publication URL Web page.
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