Description Nevada's Behavioral Health Crisis Care Hub (NBHCCH)

Agency: State Government of Nevada
State: Nevada
Type of Government: State & Local
Category:
  • Q - Medical Services
Posted: Feb 23, 2024
Due: Apr 3, 2024
Solicitation No: Bid Solicitation # 40DHHS-S2716
Publication URL: To access bid details, please log in.

Header Information

Bid Number:
40DHHS-S2716
Description:
Nevada's Behavioral Health Crisis Care Hub (NBHCCH)
Bid Opening Date:
04/03/2024 02:00:00 PM
Purchaser:
Courtney Dalton
Organization:
Department of Health and Human Services
Department:
406 - Public and Behavioral Health
Location:
3165 - Crisis Response
Fiscal Year:
24
Type Code: Allow Electronic Quote:
Yes

Alternate Id:

Required Date:
Available Date
:
02/22/2024 03:00:00 PM
Info Contact: Bid Type:
OPEN
Informal Bid Flag:

No
Purchase Method:
Blanket
Blanket/Contract Begin Date:
08/01/2024
Blanket/Contract End Date:
08/01/2028
Pre Bid Conference:
In lieu of a pre-bid conference, there will be a question and answer period held through NevadaEPro until March 6th, 2024 at 5:00PM PST.
Bulletin Desc:
The State of Nevada Purchasing Division, on behalf of The Division of Public and Behavioral Health (DPBH) is seeking proposals from qualified vendors to provide an establishment, physical infrastructure, workforce, technology, and administration of a centralized Nevada 988 Suicide and Crisis Lifeline call center(s).
Ship-to Address: Bill-to Address:
Bill To: Purchasing Division
515 E Musser St Ste 300
Purchasing Division
Department of Administration
State of Nevada
Carson City, NV 89701
US
Email: nvpurch@admin.nv.gov
Phone: (775)684-0170
Alt. Reference: 379
Print Format:

File Attachments:
40DHHS-S2716 Nevada's Behavioral Health Crisis Care Hub ~1.docx
Attachment_01_SOW~1.docx
Attachment_01a_Vendor_Minimum_Qualifications_Form.docx
Attachment_01b_Minimum_Standards_for_Crisis_Contact_Centers.pdf
Attachment_01c_Lifeline Telephony Requirements.pdf
Attachment_01d_Suicide_and_Crisis_Lifeline_Suicide_Safety_Policy.pdf
Attachment_01e_SAMHSA_Best_Practices_Toolkit.pdf
Attachment_02_RTM_Functional.xlsx
Attachment_02a_Public_Dashboard_Report Specifications.docx
Attachment_02b_Call_Center_Staff_Minimum_Qualifications.docx
Attachment_03_RTM_Security.xlsx
Attachment_03a_CloudHostingChecklist.xlsx
Attachment_04_RTM_OIT_Operations_Standard.xlsx
Attachment_04a_Change_Contract_Deliverable_Management.docx
Attachment_05_InsuranceSchedule.docx
Attachment_06_Cost Schedule.xlsx
S2716 Proposed Staff Resume Attachment 07.docx
S2716 Attachments for Signatures.pdf
S2716 Reference Questionnaire.docx
S2716 Standard Form Contract.docx
S2716 Terms and Conditions for Services.pdf
NBHCCH_BAA.docx
Quote Instructions

Form Attachments:
Required Quote Attachments

Emergency Purchase:

No

Procurement Type:

Services (or combined goods and services)

Purchase from an existing Contract (Agency or Statewide)? :

No

Contract Type:

Vendor (Contract for Service of Independent Contractor, NRS 333.700)

Anticipated BOE/Clerk Approval:

July

Anticipated Contract Start Date:

08/01/2024

Anticipated Contract End Date:

08/01/2028

State Purchasing Led Solicitation:

Yes - Purchasing Led

Statewide Contract Usage:

Agency Contract
Item Information

Item # 1:

(

958

-
67

)



The State of Nevada Purchasing Division, on behalf of Nevada Department of Health and Human Services (DHHS), Division of Public and Behavioral Health (DPBH) is seeking proposals from qualified vendors to provide an establishment, physical infrastructure, workforce, technology, and administration of a centralized Nevada 988 Suicide and Crisis Lifeline call center(s) that are operated 24/7/365 days to answer calls, texts, and chats routed to Nevada (NV) from National 988 Suicide and Crisis Lifeline, pursuant to NRS 433.702 through NRS 433.706. as further described in the scope of work and attachments.

NIGP Code:
958-67
Mental Health Management Services, Including Operations, Facilities Maintenance, Nursing, Food Service, etc. 24/7

Qty Unit Cost UOM Tax Rate Tax Amount Total Cost

1.0




EA - Each














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* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only as a convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.