Enrollment Assistance Program Services

Agency: State Government of Pennsylvania
State: Pennsylvania
Type of Government: State & Local
  • G - Social Services
  • R - Professional, Administrative and Management Support Services
Posted: Mar 6, 2024
Due: Apr 23, 2024
Solicitation No: RFA 11-23
Publication URL: To access bid details, please log in.


General Information

Department for this solicitation:

Date Prepared:


Advertisement Type:
Service Materials Service & Materials PW Construction Agency Construction Real Estate

RFA 11-23
Solicitation/Project Title:
Enrollment Assistance Program Services

The Department of Human Services is seeking an Applicant to provide enrollment, outreach, and educational services to HealthChoices Physical Health (“HC-PH”) program Consumers, and to Children’s Health Insurance Program (“CHIP”) Consumers. The selected Applicant shall provide an independent link between potential and current HC-PH Consumers and the HC-PH Managed Care Organizations (“MCOs”) and between CHIP Consumers and CHIP-MCOs and shall provide information and assistance to help consumers select and enroll in an MCO, choose a Primary Care Provider and complete transfers between MCOs. The administrative processes and activities that support these services promote enrollment services that are unbiased, promote choice, and provide useful and accurate information to potential and current HealthChoices and CHIP Consumers and their families to assist them in making informed decisions.

Department Information

Human Services
Delivery Location:



Three years with one additional two-year option

Contact Information

First Name:
Last Name:

Phone Number:


Solicitation Information

Bids must be received by the purchasing agency on the Solicitation Due Date no later than the Solicitation Due Time as set forth in the solicitation. Any conflict between the dates and/or times contained in the solicitation itself or its attachments and this advertisement shall be resolved in favor of the solicitation.

Solicitation Start Date:


Solicitation Due Date:

Solicitation Due Time:

12:00 PM

Solicitation Opening Date:

Solicitation Opening Time:

12:01 PM

Opening Location:

This Is Not A Public Opening

No. of Addendums:


Amended Date:

This procurement has SDB or VBE goals set.
Related Solicitation Files

Original Files
RFA 11-23 Enrollment Assistance Program.pdf
Appendix A, Application Coversheet.pdf
Appendix B, Cost Submittal Worksheet.xls
Appendix C, Corporate Reference Forms.docx
Appendix D, Key Personnel Reference Forms.docx
Appendix E, IT Contract Terms and Conditions 11-3-23 (DHS Version).pdf
Appendix F, Trade Secret Confidential Proprietary Information Notice.pdf
Appendix G, Lobbying Certification and Disclosure Form.pdf
Appendix H, Federal Funding Accountability Act Document.pdf
Appendix I, Definitions.pdf
Appendix J, HealthChoices Zone Map.pdf
Appendix K - Enrollment Reports Jan 2018 - Oct 2023.pdf
Appendix L - Enrollment Center Call Statistics 2018-2023.pdf
Appendix M, Sample Enrollment Assistance Script and Materials.pdf
Appendix N, Procedures for Children in Substitute Care.pdf
Appendix O, SDB_Participation_Form 20240126.pdf
Appendix P, VBE_Participation_Form 20240126.pdf
Appendix Q, Model Form of Small Diverse Business and Veteran Business Enterprise Subcontractor Agreement.pdf
Appendix R, Worker Protection and Investment Certification Form.pdf
Appendix S, Computing Services Requirements - August 2023.pdf
Appendix T, Management Directive 205.34 Amended.pdf

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