Contact center software

Agency: University of Iowa
State: Iowa
Type of Government: State & Local
Category:
  • 70 - General Purpose Information Technology Equipment (including software).
Posted: Sep 7, 2023
Due: Oct 10, 2023
Solicitation No: RFP 18133
Publication URL: To access bid details, please log in.
Bid Information
Type Request for Proposal - Sealed
Status Issued
Number RFP 18133 (Contact center software)
Issue Date & Time 9/7/2023 02:50:00 PM (CT)
Close Date & Time 10/10/2023 03:00:00 PM (CT)
Notes
The University of Iowa (hereafter, The University/University) located in Iowa City, Iowa, desires to obtain written proposals from qualified Suppliers to provide contact center software that is currently on the market.
Please be aware that this is an extensive bid. All Suppliers are cautioned to allow ample time for the submittal of RFP responses well before the due date time requirement. Bids must be submitted via the eBid system.
Questions regarding the bid may be submitted by registered Suppliers via the Questions tab within eBid prior to the question cutoff date. All Supplier questions and the University answers to those questions will be published sometime after the Questions close deadline for all interested Suppliers to review.
Contact Information
Name Doris Vaske
Address 202 PCO
Iowa City, IA 52242-2500
Phone 319 (335) 0113
Fax 319 (335) 2443
Email doris-vaske@uiowa.edu
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