CMDB Software RFP (Configuration Management Database)

Agency:	University of Kansas
State:	Kansas
Type of Government:	State & Local
Category:	70 - General Purpose Information Technology Equipment (including software). D - Automatic Data Processing and Telecommunication Services
Posted:	Dec 19, 2023
Due:	Jan 10, 2024
Solicitation No:	2202599
Publication URL:	To access bid details, please log in.

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2202599 Addendum 2

Issue Date: 12/8/2023

Questions Deadline: 1/2/2024 08:00 AM (CT)

Response Deadline: 1/10/2024 08:00 AM (CT)

KU Purchasing Services

Contact Information

Contact: Esmeralda Phillips

Address: Procurement

Strong Hall

225E

Strong Hall

Lawrence, KS 66045

Phone: (785) 8643063

Email: Esmepphillips@ku.edu

Page 1 of 21 pages

Deadline: 1/10/2024 08:00 AM (CT)

2202599 Addendum 2

Event Information

Number:

2202599 Addendum 2

Title:

CMDB Software RFP (Configuration Management Database)

Type:

Request for Proposal

Issue Date:

12/8/2023

Question Deadline: 1/2/2024 08:00 AM (CT)

Response Deadline: 1/10/2024 08:00 AM (CT)

Notes:

Addendum 1 was issued to include questions 108 -111.

Please start your review of the KU CMDB Software RFP by reading the RFP

Document located in the Attachment tab.

The RFP Document explains all of the key information about our evaluation including

RFP timeline, evaluation criteria, instructions, university contact information,

contractual terms and more.

After you review the RFP Document, prepare your response by working through

each tab here in ION WAVE from left to right. Please note that almost all of

responses to this RFP will be addressed in the Attributes tab. The Response

Attachments tab is where you will upload any requested documentation.

Please submit all questions via the questions tab of this RFP.

Thank you for your interest in participating in this evaluation and good luck!

Page 2 of 21 pages

Deadline: 1/10/2024 08:00 AM (CT)

2202599 Addendum 2

Bid Activities

Pre-proposal Conference

12/15/2023 10:30:00 AM (CT)

The Pre-proposal Conference is scheduled for December 15, 2023. This is not a required event, but we encourage

participants to attend it. It is the only opportunity to ask questions and get answers directly from the KU IT team

sponsoring this RFP.

Microsoft Teams meeting

Join on your computer, mobile app or room device

Click here to join the meeting

Meeting ID: 257 364 499 675

Passcode: 6X7iFE

Download Teams | Join on the web

Or call in (audio only)

+1 785-864-5000,,285374247# United States, Topeka

+1 913-897-8450,,285374247# United States, Kansas City

Phone Conference ID: 285 374 247#

Find a local number | Reset PIN

Question Deadline Date

1/1/2024 6:00:00 PM (CT)

Question Deadline has been scheduled for Thursday, April 13, 2023 at 12:00 pm Noon (CT). All questions received

will be answered on the RFP Pre-proposal Conference.

NOTE: KU will be closed from 12/23 PM until January 2nd, at 8AM. Feel free to submit the questions at any

time between the RFP release date until January1, 2024 @6PM CT. All questions must be submitted via

this esourcing platform.

Proposal Disclosures @ Close Date

1/10/2024 8:00:00 AM (CT)

At the time of closing, only the names of those who submitted proposals shall be made public information. No price

information will be released.

Bid Attachments

Attachment KU-146a.docx

Attachment KU-146a

2202599 KU Request for Proposal CMBD.pdf

Request for Proposal Document

2202599 Scope Definition CMDB RFP EXTERNAL.pdf

RFP Scope Definition - Detailed scope and problem statement.

Download

Page 3 of 21 pages

Deadline: 1/10/2024 08:00 AM (CT)

2202599 Addendum 2

Requested Attachments

State of Kansas Tax Clearance Certificate

(Attachment required)

Please upload a State of Kansas Tax Clearance Certificate here. The University of Kansas strongly supports the State

of Kansas Tax Clearance Process. Vendors submitting bids or proposals which exceed $25,000 shall include a copy of

a Tax Clearance Certification with their submittal. Failure to provide this information may be cause for rejection of

vendor's bid or proposal. Tax Clearances may be obtained at the following website:

https://www.kdor.ks.gov/apps/TaxClearance/ A “Tax Clearance” is a comprehensive tax account review to determine

and ensure that the account is compliant with all primary Kansas Tax Laws administered by the Kansas Department of

Revenue (KDOR) Director of Taxation. Information pertaining to a Tax Clearance is subject to change(s), which may

arise as a result of a State Tax Audit, Federal Revenue Agent Report, or other lawful adjustment(s). If issued an

official certificate, attach a PDF to your bid response. If denied a certificate, engage KU in a discussion about why a

certificate wasn’t issued. Bidders (and their subcontractors) are expected to submit a current Tax Clearance Certificate

with every bid response.

(Attachment required)

Upload a current W9 for your company here.

Full HecVat

(Attachment required)

Please upload the Full HecVat here.

Other Attachments

Other attachments can be added here, at the Bidder's discretion.

Standard License and Services Agreement

(Attachment required)

Please upload your company's standard contract documents.

Support Agreement and SLA

Pleas upload your company's support agreement and associate SLA.

Scope of Work

Please attach the proposed implementation plan here.

Bid Attributes

1 ADMINISTRATIVE

Does your platform have multiple non-production environments to allow for application development lifecycle best

practices?

Please select Yes No

(Required: Check only one)

2 ADMINISTRATIVE

If your platform has multiple non-production environments, which non-production environments come in a standard

deployment? Choose all that apply.

Development

Sandbox

Test

Other/More

None

(Required: Check all that apply)

Page 4 of 21 pages

Deadline: 1/10/2024 08:00 AM (CT)

2202599 Addendum 2

3 ADMINISTRATIVE

Does your platform have the ability to refresh non-production environments on command?

Note: If something happens to a non-production environment during development or testing, we need to be able to

initiate a refresh immediately.

Please select Yes No

(Required: Check only one)

4 ADMINISTRATIVE

Does your platform have the ability to view and restore deleted records?

Please select Yes No

(Required: Check only one)

5 ADMINISTRATIVE

Does your platform have the ability to archive without removing records?

Please select Yes No

(Required: Check only one)

6 ADMINISTRATIVE

Does your platform allow for the easy identification of customization (as opposed to out-of-the-box functionality)?

Please select Yes No

(Required: Check only one)

7 ADMINISTRATIVE

Does your platform allow for the direct ability to undo/remove customizations?

Note: This would allow us to reset to out-of-the-box without impacting the entire environment.

Please select Yes No

(Required: Check only one)

8 ADMINISTRATIVE

Please describe your customer support model.

(Required: Maximum 1000 characters allowed)

9 ADMINISTRATIVE

Do you offer resources for the Active Admin/Developer community?

Please select Yes No

(Required: Check only one)

1 ADMINISTRATIVE

0 Will KU have the ability to access solution, environment, and data in the event of internet outages?

Please select Yes No

(Required: Check only one)

Page 5 of 21 pages

Deadline: 1/10/2024 08:00 AM (CT)

2202599 Addendum 2

This is the opportunity summary page. You are currently viewing an overview of this opportunity and a preview of the attached documentation. For more information, please visit the Publication URL Web page.

CMDB Software RFP (Configuration Management Database)

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