IT Service Management (ITSM) System
| Agency: | City Colleges of Chicago |
|---|---|
| State: | Michigan |
| Type of Government: | State & Local |
| Category: |
|
| Posted: | Jan 27, 2023 |
| Due: | Feb 28, 2023 |
| Solicitation No: | SN2201 |
| Publication URL: | To access bid details, please log in. |
SN2201- IT Service Management (ITSM) System
Description:
The Intent of this RFP from an IT Service Management perspective is the delivery of quality and reliable end to end IT services using best practice frameworks for IT service delivery and support, so the right processes, people, tools and technology are in place to support CCC. This RFP will procure and implement and configure a solution that utilizes the ITIL ITSM framework.
Colleges:
Bid Documents:
Pre-Bid Location:
Room: via Zoom Video Call
Zoom Video Conference Call - Email buyer for web link.
Buyer:
NA
NA
NA
Notes:
All prospective proposers must carefully review and respond to all sections of the RFP document and acknowledge all addenda related to this solicitation in their proposal responses.
Description:
The Intent of this RFP from an IT Service Management perspective is the delivery of quality and reliable end to end IT services using best practice frameworks for IT service delivery and support, so the right processes, people, tools and technology are in place to support CCC. This RFP will procure and implement and configure a solution that utilizes the ITIL ITSM framework.
Colleges:
Bid Documents:
| Pre-Bid Due Date: | February 1, 2023 | Pre-Bid Due Time: | 11:00 AM |
Pre-Bid Location:
Room: via Zoom Video Call
Zoom Video Conference Call - Email buyer for web link.
| Bid Posted Date: | January 27, 2023 | Bid Room: | 102 |
| Bid Due Date: | February 28, 2023 | Bid Due Time : | 12:00 PM |
Buyer:
NA
NA
NA
Notes:
All prospective proposers must carefully review and respond to all sections of the RFP document and acknowledge all addenda related to this solicitation in their proposal responses.
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