Information Technology Service Management (ITSM)

Agency: Washington County Board of Education
State: Maryland
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
  • J - Maintenance, Repair, and Rebuilding of Equipment
Posted: Oct 31, 2022
Due: Nov 29, 2022
Solicitation No: 2023-24
Publication URL: To access bid details, please log in.
Information Technology Service Management (ITSM)
Bid number 2023-24
Bid posting date Monday, October 31, 2022 - 2:30pm
Bid opening date Tuesday, November 29, 2022 - 11:00am

It is the intent of Washington County Public Schools (WCPS) to solicit sealed proposals from qualified firms who specialize in providing an IT Service Management Platform, services and support. The objective of thisengagement is to implement a system-wide contract for an IT Service Management Platform including a software solution that includes at a minimum, Incident, Change, and Asset Management.

BOE approval January 2023
Term start February 2023
Term end January 31, 2024
Renewals 2
Renewal type Additional 2-year terms
Staff Joseph Allen, Scott Bachtell, Michelle Schultz
Bid number 2023-24
Bid Documents
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