RFP #21-32-209340; As-Needed Unified Technology Services

Agency: Alaska Railroad
State: Alaska
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
Posted: Oct 17, 2021
Due: Nov 5, 2021
Solicitation No: RFP #21-32-209340
Publication URL: To access bid details, please log in.
RFP #21-32-209340; As-Needed Unified Technology Services

RFP #21-32-209340; As-Needed Unified Technology Services

  • Posting Date: 10/13/2021
  • Closing Date: 11/05/2021

Attachment Preview

October 13, 2021
ALASKA RAILROAD CORPORATION
327 W. Ship Creek Ave.
Anchorage, AK 99501
Phone 907-265-2355
Fax 907-265-2439
BATEST@AKRR.COM
REQUEST FOR PROPOSAL 21-32-209340
Unified Technology Services
On An As Needed Basis
Response Requested,
This form must be completed and returned to ensure receipt of future addenda or additional
information. Fax this form to (907) 265-2439 or email to: BatesT@akrr.com. All addenda will
be forwarded to the contact name and number listed below.
Firms that have not returned this cover sheet will not be informed of addendums and
will only be alerted to addendums by checking with the ARRC procurement officer or
by checking ARRC’s internet site: www.alaskarailroad.com, select Suppliers and then
Solicitations. Bidders must acknowledge the receipt of all issued addendums in their
proposal/bid submittal.
Company
______________________________________________________
Address
______________________________________________________
______________________________________________________
Contact
______________________________________________________
Phone
______________________________________________________
Fax
______________________________________________________
Email
______________________________________________________
Website: www.alaskarailroad.com
Page 1 of 61
ALASKA RAILROAD CORPORATION
327 W. Ship Creek Ave.
Anchorage, AK 99501
Phone 907-265-2355
Fax 907-265-2439
BATEST@AKRR.COM
October 13, 2021
REQUEST FOR PROPOSALS
21-32-209340
The Alaska Railroad Corporation (ARRC) is soliciting proposals from interested concerns for the
following:
Unified Technology Services
On An As Needed Basis
Sealed offers in one (1) marked original and one (1) electronic copy will be received until 3:00 pm
local time, November 5, 2021. The envelope used for the submittal of your offer shall be plainly
marked with the following information:
1. Offeror’s name.
2. Offer number 21-32-209340
3. Date and time scheduled for the receipt of offers.
4. Sealed Offer: Unified Technology Services
5. Clearly note which of the following service the Offer is intended to respond.
There will be different review committees reviewing different service areas. Therefore,
if one firm wishes to propose on more than one area of service, multiple proposals will
be required to be submitted by that firm. The general categories, and specific services
requested for individual qualifications include:
PART 1 - SECURITY PROGRAM SUPPORT
PART 2 - PROGRAMMING, ANALYSIS AND APPLICATION SERVICES
PART 3 - DATABASE ADMINISTRATION/TROUBLESHOOTING/MITIGATION, REPORT
DESIGN/CREATION/MANAGMENT, DATA WAREHOUSE
PART 4 – HELPDESK SUPPORT
PART 5 - SERVER ADMINISTRATION
PART 6 - PROJECT MANAGEMENT SERVICES
It is the intention of the ARRC to have one or more Service Contracts in place. All work performed
under any contract will be on an as-needed basis for each of these service areas.
ARRC may reject any or all offers if such action is in the best interest of ARRC, and waives informalities
and minor irregularities in offers received. ARRC may award a contract on the basis of initial offers
without discussions. Therefore, each initial offer should contain the offeror’s best terms from a cost or
price and technical standpoint. Any contract resulting from this solicitation shall incorporate the
Standard Terms and Conditions contained in this solicitation package.
This Request for Proposals is not to be construed as a commitment of any kind nor does it commit the
Page 2 of 61
ARRC to pay for any cost incurred in the submission of an offer or for any other cost incurred prior to
the execution of a formal contract.
IMPORTANT: Work associated with this Request for Proposal may be funded in part by funds from
the Federal Transit Administration (“FTA”), an operating administration of the United States
Department of Transportation; the Federal Railroad Administration (FRA); and the Alaska Railroad
Corporation (ARRC). This solicitation package contains some provisions that are designated as
applicable to FTA, FRA, and ARRC funded projects.
ARRC Disadvantaged Business Enterprise (DBE) Program: ARRC is an equal opportunity
corporation that encourages the participation of DBEs as prime contractors and subcontractors on its
contracts funded in whole or in part by the Federal Transit Administration (FTA) or the Federal Highway
Administration (FHWA). The ARRC has a race neutral DBE Program and does not set DBE goals on
individual solicitations. Nonetheless, the ARRC aspires to achieve an overall DBE participation on
federal contracts of 3.875 % in FY 2016. If this contract is funded in whole or in part by funds from the
FTA or the FHWA, it is imperative that you consult the Federal Terms and Conditions portion of this
solicitation.
The Alaska Railroad is a member of Green Star (http://www.greenstarinc.org/). ARRC
earned an initial Green Star Award in 1994 and a Green Star Air Quality Award in 2007.
The Alaska Railroad considers Green Star membership to be a positive business attribute,
and regards a Green Star award as a tangible sign of an organization’s commitment to
environmental stewardship and continual improvement within its operations.
Please direct all responses and/or questions concerning this Request for Proposals to
Tim Bates, Alaska Railroad Corporation, Supply Management, 327 Ship Creek Avenue,
Anchorage, AK 99501, telephone number (907) 265-2355, fax number (907) 265-2439,
email batest@akrr.com.
Sincerely,
Timothy Bates
Contract Administrator
Alaska Railroad Corporation
Page 3 of 61
INDEX
SECTION A MINIMUM QUALIFICATIONS
SECTION B SCOPE OF SERVICES
B-1 SECURITY PROGRAM SUPPORT
B-2 PROGRAMMING, ANALYSIS AND APPLICATION SERVICES
B-3 DATABASE ADMINISTRATION/TROUBLESHOOTING/MITIGATION, REPORT
DESIGN/CREATION/MANAGMENT, DATA WAREHOUSE
B-4 HELPDESK SUPPORT
B-5 SERVER ADMINISTRATION
B-6 PROJECT MANAGEMENT SERVICES
SECTION C PROPOSAL INFORMATION, CONDITIONS & INSTRUCTIONS
SECTION D SELECTION PROCESS AND AWARD CRITERIA
SECTION E CONTRACTOR RESPONSIBILITY QUESTIONNAIRE & SERVICE BID
FORM
SECTION F REQUIRED CONTRACT PROVISIONS FOR FEDERAL-AID CONTRACTS
SECTION G GENERAL TERMS & CONDITIONS (PROFESSIONAL SERVICES
CONTRACTS)
SECTION H COST SCHEDULE
Page 4 of 61
SECTION A
MINIMUM QUALIFICATIONS
All firms submitting proposals must have resources that meet the following minimum
qualifications in order to be considered for award:
Must have five (5) or more years of experience in the Information Technology Field;
AND, by award part/subpart, meet minimum qualifications as defined in each part:
PART 1 - SECURITY PROGRAM SUPPORT. Meet two (2) or more of the following minimum
qualifications:
1) Five (5) or more years of experience in pertinent security program implementation and/or
analysis.
2) Five (5) or more years auditing network security.
3) Three (3) or more years of technology consulting projects
PART 2 - PROGRAMMING, ANALYSIS AND APPLICATION SERVICES. Meet one (1) or more of
the following minimum qualifications:
1) Five (5) or more years of experience developing, supporting or implementing software and
applications and supporting infrastructure.
2) Five (5) or more years of experience in pertinent software development and/or analysis.
PART 3 - DATABASE ADMINISTRATION AND DATA ANALYTICS – Meet the following
minimum qualifications:
1) Five (5) or more years of experience in database administration and/or analysis.
2) Three (3) or more years of technology consulting projects
PART 4 - HELPDESK SUPPORT– Meet the following minimum qualifications:
1) Three (3) years provide end user service desk support.
2) Three (3) years installing software updates, drivers and firmware
3) Three (3) years user management with Microsoft Active Directory
PART 5 - SERVER ADMINISTRATION – Meet the following minimum qualifications:
1) Five (5) years installing software updates, drivers and firmware
Page 5 of 61
This is the opportunity summary page. You are currently viewing an overview of this opportunity and a preview of the attached documentation. For more information, please visit the Publication URL Web page.
Daily notification on new contract opportunities

With GovernmentContracts, you can:

  • Find more opportunities and win more business
  • Receive daily alerts for all new bid opportunities
  • Get contract opportunities matched to your business
ONE WEEK FREE TRIAL

See also

Follow Arctic Blue Juice Active Contract Opportunity Notice ID FA500021Q0055 Related Notice Department/Ind.

DEPT OF DEFENSE

Bid Due: 7/05/2022

APU 22-R-151527 Request for Proposals (RFP) #APU 22-R-151527 - Thomas Training Center Replacement

ALASKA NATIVE TRIBAL HEALTH CONSORTIUM

Bid Due: 12/07/2021

+ 2021B086 Five Non-Transferrable Wheelchair Accessible Taxicab Permits Click here to be added

City of Anchorage

Bid Due: 1/04/2022

Follow Repair Fuel Pumphouse 2 Containment Active Contract Opportunity Notice ID FXSB194700 Related

DEPT OF DEFENSE

Bid Due: 12/04/2021

* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only as a convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.