DNN Hosting and Consulting Services

Agency:	State of Iowa - Department of Transportation
State:	Iowa
Type of Contract:	Awards
Type of Government:	State & Local
Category:	D - Automatic Data Processing and Telecommunication Services R - Professional, Administrative and Management Support Services
Posted:	Jun 16, 2023
Solicitation No:	RFB FY2023 #137
Publication URL:	To access bid details, please log in.

Bid Information

Type	Request for Bid - Formal
Status	Awarded
Number	RFB FY2023 #137 (DNN Hosting and Consulting Services)
Issue Date & Time	4/26/2023 04:35:46 PM (CT)
Close Date & Time	5/17/2023 01:00:00 PM (CT)
Duration	20 days 20 hours 24 minutes 13 seconds
Notes	We highly recommend online submission of responses. This expedites the process and reduces errors for both buyer and supplier. Deliveries shall be F.O.B Destination. Business Need The Iowa Department of Transportation is seeking a partner to host their public website in a fully supported, vendor-operated data center. As our public website is a mission-critical operation, we want to choose the right infrastructure for our hosting needs. The website, iowadot.gov, is currently hosted in a DotNetNuke (DNN) based Web Portal architecture and will need to remain in the same setup. In addition to hosting, we are also looking for a consultant to provide system maintenance support, programming, and module and skin development. No subcontracted developers outside the United States. Additional Information Responders shall furnish any requested information within three (3) working days after notification from the purchasing agent. Contract Award Award will be made for any one group or combination of groups. All items within a group must be bid to be considered for a group award. It is the intent of the Iowa DOT to award the contract to the responsible bidder whose submitted quotation is the most advantageous to the Iowa DOT, cost and other factors considered. Other factors include, but are not limited to: meeting or exceeding mandatory requirements, proposed staffing, and meeting required time schedule. Contract Period The Contractor will be awarded a one (1) year contract with an option upon mutual agreement between both parties to renew for five (5) additional years in twelve (12) month increments. Contract Begin Date Estimated on or before June 1, 2023 Contract End Date Estimated on or before May 31, 2024 Those who join the public bid opening after 1pm may not hear all the responses read aloud but all responses will be posted publicly for viewing as soon as they become available. Iowa DOT Bid Opening Please click the link below or call the phone number listed and enter the conference code to join the meeting. Date: May 17, 2023 Time: 1:00 p.m. CST Microsoft Teams meeting Join on your computer, mobile app or room device Click here to join the meeting Meeting ID: 245 655 469 794 Passcode: mpfAas Download Teams \| Join on the web Or call in (audio only) +1 515-817-6093,,462542218# United States, Iowa City Phone Conference ID: 462 542 218# Find a local number \| Reset PIN Learn More \| Meeting options

Contact Information

Name	Julie Brown
Address	800 Lincoln Way Ames, IA 50010
Phone	1 (515) 239-1892
Fax
Email	julie.brown@iowadot.us

Awarded Suppliers

Supplier Name

Award Line Count

Award Amount

Data pager

Page size:

PageSizeComboBox

select

Your browser does not support inline frames or is currently configured not to display inline frames.

1 items in 1 pages

Foremost Media, Inc.

$37,500.00

Award Attachments

File Name

Description

File Size

Data pager

Page size:

PageSizeComboBox

select

Your browser does not support inline frames or is currently configured not to display inline frames.

1 items in 1 pages

RFBFY2023#137bidtab.pdf

RFB FY2023 #137 Bid Tabulation - DNN Hosting and Consulting Services

75 KB

Bid Documents

Document name

Format

Data pager

Page size:

PageSizeComboBox

select

Your browser does not support inline frames or is currently configured not to display inline frames.

3 items in 1 pages

Award Detail Spreadsheet

Excel 2007 / XLS

Bid Invitation (please login to view this document)

Acrobat / PDF

Public Question & Answer (please login to view this document)

Acrobat / PDF

Bid Attachments

File Name

Description

File Size

Data pager

Page size:

PageSizeComboBox

select

Your browser does not support inline frames or is currently configured not to display inline frames.

2 items in 1 pages

standardterms_formal 1_18_22.pdf (please login to view this document)

Standard Bid Terms and Conditions - Formal

207 KB

Scope of Work and Specifications.pdf

Scope of Work and Specifications

159 KB

Bid Questions

Question	What type of access are they going to need to the servers? FTP, Remote SQL, RDP connections etc?
Answer	The DOT web team would need access to SFTP. Our consultant may need access to remote SQL and other server tools depending on who is awarded the consultant contract.
Submitted	5/12/2023 11:35:20 AM (CT)

Question	What is meant by "Web Application Firewall"? Are you asking for added security in addition to the standard practice server protection?
Answer	A Web Application Firewall is a firewall that filters, monitors and blocks HTTP traffic to web back ends. It is a standard practice to have an external facing website behind a WAF to prevent a number of web attacks like scraping, Denial of Service, SQL injection and a number of others. Our domain iowadot.gov must be behind an enterprise grade WAF (Azure, AWS, Cloudflare, Akamai)
Submitted	5/12/2023 11:35:11 AM (CT)

Question	Can you please explain what is meant by an "active/passive failover configuration"?
Answer	This is a failover configuration where a clone of the production environment is in a ‘standby’ state and is getting data updates from prod so that in an event (outage, security, environment etc. ) production can be failed over to the passive node to keep production environment alive.
Submitted	5/12/2023 11:35:02 AM (CT)

Question	Please clarify what is meant by "Responsive time must be within one hour".
Answer	If we put in a ticket for support, we would expect to have a response from the support team within one hour from the time we put in the ticket. This does not necessarily mean it will be resolved in an hour. We would want the response to confirm you are working on the issue or asking follow up questions.
Submitted	5/12/2023 11:34:51 AM (CT)

Question	The RFP states: Consultant must be accessible Monday – Friday 8:00 a.m – 4:30 p.m CST and Response time must be within one hour and resolved within 24 hours or provide updates at least every 6 hours until resolved. Can you clarify if the response would be within the accessible business hours (8-4L30 CST) or is a 1 hr and 6 hr response is expected outside of business hours? For instance, if a request comes in at 11 pm CST, when would the response be expected? Also, if we tell you a request will take 3 business days to complete, do you still expect updates every 6 hrs, and how do those 6 hrs apply outside the accessible business hours?
Answer	The response time would only be during business hours. If a timeframe for a resolution is provided, there will be no need to have the updates every 6 hours. The most important thing is to keep our team updated and have open communication.
Submitted	5/9/2023 02:46:40 PM (CT)

Question	For the quarterly invoices for Consulting, is the desire to take the 300 hours and divide evenly? Or quarterly invoice at the end of each quarter for hours used?
Answer	Billed at the end of each quarter for hours used.
Submitted	4/27/2023 04:53:55 PM (CT)

Question	Based on the line attributes can we confirm the desire is to break hosting payments into 4, with the initial invoice being sent at the start of the project and then quarterly thereafter?
Answer	For the hosting, send us 4 invoices throughout the year with the first one being after hosting is up and running and then quarterly after that.
Submitted	4/27/2023 04:53:24 PM (CT)

DNN Hosting and Consulting Services

See also