Notice ID 365357 - Replacement Model for VA.gov

Location: New Jersey
Posted: Jan 14, 2026
Due: Feb 4, 2026
Agency: VETERANS AFFAIRS, DEPARTMENT OF
Type of Government: Federal
Category:
  • D - Automatic Data Processing and Telecommunication Services
Solicitation No: 365357
Publication URL: To access bid details, please log in.
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Notice ID 365357 - Replacement Model for VA.gov
Active
Contract Opportunity
Notice ID
365357
Related Notice
Department/Ind. Agency
VETERANS AFFAIRS, DEPARTMENT OF
Sub-tier
VETERANS AFFAIRS, DEPARTMENT OF
Office
TECHNOLOGY ACQUISITION CENTER NJ (36C10B)
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General Information View Changes
  • Contract Opportunity Type: Presolicitation (Updated)
  • Updated Published Date: Jan 14, 2026 01:13 pm EST
  • Original Published Date: Jan 14, 2026 01:11 pm EST
  • Updated Response Date: Feb 04, 2026 03:00 pm EST
  • Original Response Date: Feb 04, 2026 03:00 pm EST
  • Inactive Policy: Manual
  • Updated Inactive Date: Mar 06, 2026
  • Original Inactive Date: Mar 06, 2026
  • Initiative:
    • None
Classification
  • Original Set Aside: No Set aside used
  • Product Service Code: DF01 - IT AND TELECOM - IT MANAGEMENT SUPPORT SERVICES (LABOR)
  • NAICS Code:
    • 541519 - Other Computer Related Services
  • Place of Performance:
    Eatontown , NJ 07724
    USA
Description

The U.S. Department of Veterans Affairs (VA) is seeking information to assess industry capabilities, emerging approaches, and best practices for replacing our existing website, VA.gov, with a premier, modern, secure, and Veteran-centric digital experience. VA’s goal is to provide a best-in-class online experience to our nation’s Veterans, their families, and other stakeholders thru VA’s central entry point for benefits, healthcare, services, and information.





The request complements Notice ID: 365357



Exploring Next-Generation Digital Identity, Authentication, and Navigation on VA.gov





VA recognizes that replacing VA.gov is not solely a technical challenge. Meaningful improvements require coordination across experience design, platform architecture, content strategy, governance, analytics, and operating models. As a result, VA must modernize in a way that:




  • Maintains continuity of service for millions of users.

  • Integrates with a diverse portfolio of legacy and emerging systems.

  • Operates within a regulated, highly visible federal environment.

  • Supports long-term scalability, adaptability, and resilience.

  • Offers more seamless customer experience.



Through this request, VA seeks information on solutions, technologies, and approaches that can fundamentally improve the digital experience across all benefit portfolios.



VA welcomes responses that include:




  • Descriptions of relevant ideas, capabilities, and approaches.

  • Case studies or examples from similar environments.

  • User journey workflows for identity proofing, sign-in, recovery, and navigation.

  • Known limitations, risks, and tradeoffs.

  • Lessons learned from past deployments.


Attachments/Links
Contact Information
Contracting Office Address
  • 23 CHRISTOPHER WAY
  • EATONTOWN , NJ 07724
  • USA
Primary Point of Contact
Secondary Point of Contact
History

Related Document

Jan 7, 2026[Sources Sought (Original)] Exploring Next-Generation Digital Identity, Authentication, and Navigation on VA.gov
Jan 22, 2026[Sources Sought (Updated)] Exploring Next-Generation Digital Identity, Authentication, and Navigation on VA.gov
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