RFP 2026-058 Union County Comprehensive Property Tax Software Solution
| Location: | North Carolina |
|---|---|
| Posted: | Apr 2, 2026 |
| Due: | May 5, 2026 |
| Agency: | State Government of North Carolina |
| Type of Government: | State & Local |
| Category: |
|
| Solicitation No: | 377-RFP 2026-058 |
| Publication URL: | To access bid details, please log in. |
| Solicitation Number: | 377-RFP 2026-058 |
| Project Title: | RFP 2026-058 Union County Comprehensive Property Tax Software Solution |
| Description: | Union County is seeking proposals from qualified and experienced software vendors to provide a comprehensive Government Property Tax Management Software Solution, including the implementation, configuration, data migration, integration, training, maintenance, and ongoing support of an integrated tax administration system. |
| Opening Date: | 5/5/2026 11:00 AM |
| Posted Date: | 4/3/2026 |
| Status: | Open |
| Department: | COUNTY OF UNION |
|
Solicitation Number
*
377-RFP 2026-058
|
Department
COUNTY OF UNION
|
Status Reason
Open
|
|
|
Opening Date
2026-05-05T11:00:00.0000000
|
Posted Date
*
2026-04-02T15:42:53.0000000Z
|
Primary Commodity Code
Tax administration
|
|
|
Mandatory Conference/Site Visit
—
—
|
Special Instructions
—
|
Solicitation Type
*
Select RFP IFB RFI
|
|
|
Owner
Corey Brooks
|
|||
|
Description
Union County is seeking proposals from qualified and experienced software vendors to provide a comprehensive Government Property Tax Management Software Solution, including the implementation, configuration, data migration, integration, training, maintenance, and ongoing support of an integrated tax administration system.
|
|||
Attachment Preview
Request for Proposals No. 2026-058
Union County Comprehensive Property Tax Software
Solution
Due Date:
Time:
Receipt Location:
May 5, 2026
11:00 AM EDT
Procurement & Contract Management Department
(Note: Follow the submittal instructions listed in this
document to electronically upload a proposal package)
Procurement Representative
Corey Brooks, CLGPO
Procurement and Contract Management Director
704.283.3658
Corey.Brooks@unioncountync.gov
Contents
1 Notice of Advertisement................................................................................................................ 3
2 Submittal Details ........................................................................................................................... 4
2.1 PROPOSAL SUBMISSION DEADLINE AND DELIVERY ADDRESS................................................................................. 4
2.2 PROPOSAL SUBMISSION REQUIREMENTS................................................................................................................. 4
2.3 NON-MANDATORY PRE-PROPOSAL CONFERENCE & SITE VISIT ........................ ERROR! BOOKMARK NOT DEFINED.
2.4 PROPOSAL QUESTIONS ........................................................................................................................................... 4
2.5 PROPOSAL ADDENDUM .......................................................................................................................................... 4
2.6 COMMUNICATION................................................................................................................................................... 5
3 Introduction ................................................................................................................................... 5
3.1 COUNTY ................................................................................................................................................................. 5
3.2 PURPOSE ................................................................................................................................................................ 5
3.3 PROJECT BACKGROUND ......................................................................................................................................... 6
4 Objectives of the Request for Proposals (RFP) ........................................................................... 7
4.1 OPERATIONAL EXCELLENCE .................................................................................................................................. 7
4.2 DATA INTEGRITY AND TRANSPARENCY ................................................................................................................. 7
4.3 IMPROVED CITIZEN SERVICE .................................................................................................................................. 7
4.4 SYSTEM INTEGRATION AND INTEROPERABILITY..................................................................................................... 7
4.5 SCALABILITY AND FUTURE READINESS.................................................................................................................. 8
4.6 VENDOR STABILITY AND LONG-TERM PARTNERSHIP............................................................................................. 8
5 Scope of Services and System Requirements............................................................................... 8
5.1 OVERVIEW ............................................................................................................................................................. 8
5.2 VENDOR’S PROPOSED SOLUTION............................................................................................................................ 8
5.3 APPLICATION SOFTWARE REQUIREMENTS ............................................................................................................. 9
5.4 COMPUTER ASSISTED MASS APPRAISAL (CAMA) REQUIREMENTS ....................................................................... 9
5.5 PERSONAL PROPERTY REQUIREMENTS................................................................................................................. 10
5.6 BILLING AND COLLECTIONS REQUIREMENTS ....................................................................................................... 10
5.7 LAND RECORDS REQUIREMENTS.......................................................................................................................... 10
5.8 NFORMATION TECHNOLOGY REQUIREMENTS ....................................................................................................... 10
5.9 DATA MIGRATION AND CONVERSION SERVICES .................................................................................................. 11
5.10 IMPLEMENTATION SERVICES ................................................................................................................................ 11
5.11 TRAINING AND KNOWLEDGE TRANSFER .............................................................................................................. 11
5.12 MAINTENANCE AND SUPPORT .............................................................................................................................. 12
6 Technical Requirements ............................................................................................................. 12
6.1 CAMA........................................................................................................... ERROR! BOOKMARK NOT DEFINED.
6.1.1 Sketching ........................................................................................................ Error! Bookmark not defined.
6.2 PERSONAL PROPERTY..................................................................................... ERROR! BOOKMARK NOT DEFINED.
6.2.1 Asset Maintenance.......................................................................................... Error! Bookmark not defined.
6.2.2 Account Controls & Queries .......................................................................... Error! Bookmark not defined.
6.2.3 Rollover, Forms & Reporting ......................................................................... Error! Bookmark not defined.
6.3 BILLING & COLLECTION – CORE PROCESSING................................................ ERROR! BOOKMARK NOT DEFINED.
6.3.1 Billing & Collections – Account Data & Billing Processing .......................... Error! Bookmark not defined.
6.3.2 Tax Bill Content.............................................................................................. Error! Bookmark not defined.
6.3.3 Billing & Collections – Collections Processing .............................................. Error! Bookmark not defined.
6.3.4 Inquiry, Scrolls & Operational Reporting ...................................................... Error! Bookmark not defined.
6.3.5 Technical Environment For All Modules........................................................ Error! Bookmark not defined.
6.3.6 Support & Training ........................................................................................ Error! Bookmark not defined.
6.3.7 Reporting & Report Writing ........................................................................... Error! Bookmark not defined.
6.3.8 Maintenance & Updates................................................................................. Error! Bookmark not defined.
6.3.9 Data Conversion............................................................................................. Error! Bookmark not defined.
1
Union County, North Carolina
RFP 2026-058 Union County Comprehensive Property Tax Software Solution
6.3.10 Interface & Integration................................................................................... Error! Bookmark not defined.
6.3.11 Security & Auditing ........................................................................................ Error! Bookmark not defined.
7 Detailed Submittal Requirements and Instructions ................................................................. 14
7.1 TERMS OF SUBMISSION......................................................................................................................................... 14
7.2 PROPOSAL FORMAT............................................................................................................................................... 15
7.2.1 Section A – Cover Letter.............................................................................................................................. 16
7.2.2 Section B – Company Background and Relevant Experience ...................................................................... 17
7.2.3 Section C – Project Team ............................................................................................................................ 17
7.2.4 Section D – Project Management, Technical Approach, and Quality ControL ........................................... 18
7.2.5 Section E – References................................................................................................................................. 19
7.2.6 Section F – Cost Proposal ........................................................................................................................... 19
7.2.7 Section G – Required Forms........................................................................................................................ 19
7.3 SELECTION PARTICIPANTS.................................................................................................................................... 19
7.4 EVALUATION SELECTION PROCESS ...................................................................................................................... 20
7.5 AWARD PROCEDURE ............................................................................................................................................ 21
7.6 CONFLICT CERTIFICATION.................................................................................................................................... 21
8 General Conditions and Requirements ..................................................................................... 21
8.1 TERMS AND CONDITIONS...................................................................................................................................... 21
8.2 CONTRACTUAL OBLIGATIONS .............................................................................................................................. 22
8.3 SUB-CONTRACTOR/PARTNER DISCLOSURE .......................................................................................................... 22
8.4 EXCEPTION TO THE PROPOSAL.............................................................................................................................. 22
8.5 MODIFICATION OR WITHDRAWAL OF PROPOSAL.................................................................................................. 22
8.6 EQUAL EMPLOYMENT OPPORTUNITY ................................................................................................................... 23
8.7 MINORITY BUSINESSES (MBE) OR DISADVANTAGED BUSINESSES (DBE) ........................................................... 23
8.8 LICENSES.............................................................................................................................................................. 23
8.9 E-VERIFY ............................................................................................................................................................. 23
8.10 DRUG-FREE WORKPLACE .................................................................................................................................... 23
8.11 INSURANCE .......................................................................................................................................................... 24
8.12 INDEMNIFICATION ................................................................................................................................................ 26
9 Appendix A – Cost Proposal....................................................................................................... 27
9.1 BASELINE SOFTWARE COSTS................................................................................................................................ 27
9.2 IMPLEMENTATION & PROFESSIONAL SERVICES.................................................................................................... 27
9.3 ONGOING MAINTENANCE & HOSTING ................................................................................................................... 28
9.4 OPTIONAL COSTS (IF APPLICABLE) ...................................................................................................................... 28
9.5 COST SUMMARY................................................................................................................................................... 28
9.6 PRICING DISCLOSURES ......................................................................................................................................... 29
10 Appenix B – Union County Equipment List .................................. Error! Bookmark not defined.
11 Appendix C – Proposal Submission ........................................................................................... 30
12 Appendix D – Addendum and Anti-Collusion .......................................................................... 31
13 appendix E – vendor payment notification................................................................................ 32
14 appendix F – template contract .................................................................................................. 33
2
Union County, North Carolina
RFP 2026-058 Union County Comprehensive Property Tax Software Solution
1 NOTICE OF ADVERTISEMENT
Union County, North Carolina
Request for Proposals No. 2026-058
Union County Comprehensive Property Tax Software Solution
Electronic proposals will be received by the Union County’s Procurement & Contract Management
Department by 11:00 AM EDT on May 5, 2026. Late submittals will not be accepted.
Union County is seeking proposals from qualified and experienced software vendors to provide
a comprehensive Government Property Tax Management Software Solution, including the
implementation, configuration, data migration, integration, training, maintenance, and ongoing
support of an integrated tax administration system. Copies of the solicitation may be obtained
from the locations listed below:
1. Download the Proposal Documents from the Union County website: Union County
Procurement Bids
2. Download the Solicitation Documents from the State of North Carolina Electronic
Vendor
Portal: North Carolina eVP (Bid by Departments, search County of Union).
All questions about the meaning or intent of the RFP Documents are to be submitted in writing to the
Procurement Representative listed on the cover page (corey.brooks@unioncountync.gov) no later
than April 9, 2026 at 5:00 PM EDT.
Union County reserves the right to reject any or all proposals, to waive technicalities and to make
such selection deemed in its best interest.
Union County reserves the right to award a contract to multiple vendors.
Offerors are required to comply with the non-collusion requirements set forth in the Solicitation
Documents.
Union County encourages good faith effort outreach to Minority Businesses (HUB Certified) and
Small Businesses.
End of Notice of Advertisement
3
Union County, North Carolina
RFP 2026-058 Union County Comprehensive Property Tax Software Solution
2 SUBMITTAL DETAILS
2.1 PROPOSAL SUBMISSION DEADLINE AND DELIVERY ADDRESS
All Proposal Submittals are to be received by the Union County Procurement & Contract
Management Department no later than 11:00 AM EDT on May 5, 2026, per the
instructions below. Any submittals received after this date and time shall be rejected
without exception.
2.2 PROPOSAL SUBMISSION REQUIREMENTS
The proposal must be submitted electronically using the following link: Union County
Proposal Submissions Portal. Select the Solicitation drop down arrow and choose this
RFP from the list. Complete the form, upload your proposal, and select submit. An email
will be sent to the address listed on the form as your confirmation of receipt. Please add
this email address to your contact list.
The proposal package must be signed by a person who is authorized to bind the
proposing Company. Instructions for preparing the proposal are provided herein.
Paper submissions will not be accepted.
There is no expressed or implied obligation for Union County to reimburse Offerors for
any expenses incurred in preparing proposals in response to this request.
Union County reserves the right to:
• Reject any or all proposals, to waive technicalities and to make such selection
deemed in its best interest.
• Cancel this solicitation; and
Award to multiple vendors.
2.3 PROPOSAL QUESTIONS
Proposal questions will be due on or before April 9, 2026, at 5:00 PM EDT. The primary
purpose is to provide participating Offerors with the opportunity to ask questions, in
writing, related to the RFP.
Submit questions by email to Corey Brooks at Corey.Brooks@unioncountync.gov by the
deadline shown above. The email subject line should identify the proposal number
and project title. All questions and answers may be posted as addenda on
www.unioncountync.gov and/or https://evp.nc.gov
2.4 PROPOSAL ADDENDUM
Union County may modify the RFP prior to the date fixed for submission of proposals by
the issuance of an addendum.
Should an Offeror find discrepancies or omissions in this RFP, or any other documents
provided by Union County, the Offeror should immediately notify the County of such potential
discrepancy in writing via email as noted above.
4
Union County, North Carolina
RFP 2026-058 Union County Comprehensive Property Tax Software Solution
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
Daily notification on new contract opportunities
With GovernmentContracts, you can:
- Find more opportunities and win more business
- Receive daily alerts for all new bid opportunities
- Get contract opportunities matched to your business
See also
...Solicitation Number: Doc2093378335 Project Title: INDIVIDUAL ASSISTANCE PUBLIC ASSISTANCE... PERSONNEL Description: The North ...
State Government of North Carolina
Bid Due: 6/05/2026
...purpose of this project is to evaluate the County's programs, services, activities, and ...
Brunswick County
Bid Due: 6/19/2026
...Solicitation Number: 70020311 Project Title: Records Management and Jail Management System... evaluation, implementation ...
State Government of North Carolina
Bid Due: 6/04/2026
...Solicitation Number: 274-SWS04202026Cablink-A Project Title: SWS IN-CAB TECHNOLOGY: REFUSE TRUCK.... Implementation of automated ...
State Government of North Carolina
Bid Due: 7/01/2026
* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.