Veterans Experience Office (VEO) Contact Center Amendment 0002
| Location: | District of Columbia |
|---|---|
| Posted: | Sep 4, 2025 |
| Due: | Sep 15, 2025 |
| Agency: | VETERANS AFFAIRS, DEPARTMENT OF |
| Type of Government: | Federal |
| Category: |
|
| Solicitation No: | 36C10X25R0032 |
| Publication URL: | To access bid details, please log in. |
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- Contract Opportunity Type: Combined Synopsis/Solicitation (Updated)
- Updated Published Date: Sep 04, 2025 05:09 pm EDT
- Original Published Date: Aug 27, 2025 04:30 pm EDT
- Updated Date Offers Due: Sep 15, 2025 12:00 pm EDT
- Original Date Offers Due: Sep 11, 2025 10:00 am EDT
- Inactive Policy: 15 days after date offers due
- Updated Inactive Date: Sep 30, 2025
- Original Inactive Date: Sep 26, 2025
-
Initiative:
- None
- Original Set Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
- Product Service Code: R499 - SUPPORT- PROFESSIONAL: OTHER
-
NAICS Code:
- 561422 - Telemarketing Bureaus and Other Contact Centers
-
Place of Performance:
Washington , DCUSA
This is AMENDMENT 0002 to provide Government responses to Contractor questions, update Attachment B - Past Performance References 3), make changes to the PWS, Clauses, and Evaluation Instructions, and to extend the proposal submission due date to September 15, 2025, by 12:00pm EDT.
This is AMENDMENT 0001 to remove conflicting information in Section E.1 Instructios to Offerors. Please see the attachment for more information.
This Request for Proposal issued under FAR Parts 12 and 15, seeks Contact Center Staffing Support for the Veterans Experience Office. Please see the attached documents for additional information.
- 5202 PRESIDENTS COURT SUITE 103
- FREDERICK , MD 21703
- USA
- Michael Stevens
- michael.stevens5@va.gov
- Phone Number 2028767185
- Caitlin Ruc
- Caitlin.Ruc@va.gov
- Phone Number 202-281-0997
- Sep 04, 2025 05:09 pm EDTCombined Synopsis/Solicitation (Updated)
- Aug 28, 2025 04:40 pm EDT Combined Synopsis/Solicitation (Updated)
- Aug 27, 2025 04:30 pm EDT Combined Synopsis/Solicitation (Original)
- Aug 12, 2025 11:17 am EDT Presolicitation (Updated)
Related Document
| Jul 21, 2025 | [Presolicitation (Original)] Veterans Experience Office (VEO) Contact Center |
| Aug 11, 2025 | [Presolicitation (Updated)] Veterans Experience Office (VEO) Contact Center |
| Aug 12, 2025 | [Presolicitation (Updated)] Veterans Experience Office (VEO) Contact Center |
| Aug 27, 2025 | [Combined Synopsis/Solicitation (Original)] Veterans Experience Office (VEO) Contact Center |
| Aug 28, 2025 | [Combined Synopsis/Solicitation (Updated)] Veterans Experience Office (VEO) Contact Center Amendment 0001 |
| Sep 5, 2025 | [Combined Synopsis/Solicitation (Updated)] Veterans Experience Office (VEO) Contact Center Amendment 0003 |
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